Sales Manager - Group Sales

Crescent Hotels & Resorts; Hudson Acres (SC); On-site; USD 55,000 - 90,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Group Sales professional in Hudson Acres, SC to build relationships with market group clients and respond to RFPs. You will upsell opportunities to maximize revenue and coordinate with clients for conferences and events.

The role requires 2+ years of group sales experience, excellent communication, travel to trade shows, and proficiency with Delphi/Salesforce and MS Office. This position is on-site with Crescent’s hospitality team.

Qualifications

• 2 years of Group Sales experience at a full-service hotel.
• Excellent communication and interpersonal skills.
• Proficiency with Delphi/Salesforce and MS Office Suite.
• Travel to industry trade shows and outside sales calls.

Responsibilities

• Proactively solicit, build, and strengthen relationships within market group sales channels.
• Respond to RFPs, prepare proposals, and upsell opportunities to maximize revenue.
• Collaborate with clients to understand needs for conferences and events.
• Conduct site tours and provide personalized service throughout planning and follow-up.
• Foster long-term relationships by delivering exceptional service and anticipating future needs.

Skills

Group sales

Communication skills

Interpersonal skills

Travel to trade shows

Education

Bachelor's degree in hospitality management or related field

Tools

Delphi

Salesforce

Microsoft Office

Job description

Responsibilities

• Proactively solicit, build, and strengthen relationships within market group sales seeking opportunities through various sales channels and working to build long-term value-based customer relationships.
• Respond to RFPs, prepare proposals and upsell each business opportunity to maximize revenue potential.
• Collaborate with clients to understand their needs, preferences, and expectations for conferences and events.
• Conduct site tours for clients as needed and provide personalized service and support throughout the planning process, from initial inquiry to post-event follow-up.
• Foster long-term relationships with clients by delivering exceptional service and anticipating their needs for future events.

Requirements

• A minimum of 2 years of Group Sales experience at a full-service hotel, with a preference for a background in a larger hotel setting with over 200 rooms and meeting/event space.
• Must possess excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and vendors through various platforms, including phone and email.
• Proficiency in event sales software, Delphi/Salesforce preferred, Microsoft Office Suite, and other relevant computer applications.
• Travel to industry-related trade shows and/or outside sales calls will be required.

Education and Experience:

• Bachelor's degree in hospitality management, event planning, or related field is preferred.

Behaviors

• Team Player - Works well as a member of a group
• Thought Provoking - Capable of making others think deeply on a subject
• Innovative - Consistently introduces new ideas and demonstrates original thinking
• Enthusiastic - Shows intense and eager enjoyment and interest
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

• Goal Completion - Inspired to perform well by the completion of tasks
• Self-Starter - Inspired to perform without outside help
• Entrepreneurial Spirit - Inspired to perform well by an ability to drive new ventures within the business
• Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

• 2 years: Hotel Sales (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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