Sales Manager - Business Banking Digital Sales

US Bank; Columbus (OH); Hybrid; USD 118,000 - 144,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Sick and Safe Leave accruals

Job summary

U.S. Bank seeks a dynamic sales leader to manage a digital sales team and drive revenue growth. You will own the full funnel from inquiry to booked accounts, coach team members, and implement tools to accelerate sales cycles.

This role emphasizes cross-functional collaboration and maintaining high performance across digital and human touchpoints. Responsibilities include setting ambitious goals, mentoring staff, and ensuring profitability while keeping customer relationships at the center of

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years leading sales management teams.

Responsibilities

• Lead a digital sales team as a single accountable revenue owner.
• Own the full funnel from first inquiry to booked account.
• Adopt new tools to improve responsiveness and sales pace.
• Set clear sales goals and hold team to outcomes.
• Coach and develop through enablement and feedback.
• Ensure seamless handoff between digital and human touchpoints.

Skills

Sales leadership

Coaching

Strategic sales

Inbound sales

Education

Bachelor's degree

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

Leads a team and is responsible for engaging and responding to digital customer sales inquiries via inbound call, web, and chat, and driving each interaction to a successful sales outcome. Serves as a collaborative sales leader and performance coach who builds a high-performing culture and develops sales acumen, sales discipline, and pipeline mastery across the team to consistently exceed sales results.

• Lead a digital sales team as a single, accountable revenue owner
• Own the full funnel - guide buyers from first inquiry through to a booked account
• Explore and adopt new tools and technology to improve responsiveness and sales pace
• Set clear sales goals and hold the team accountable to outcomes, not just activity
• Coach and develop the team through enablement, playbooks, and structured feedback
• Ensure a seamless handoff between digital and human touchpoints across the customer journey
• Build the culture, operating rhythms, and standards that drive consistent sales excellence
• Develop and maintain profitable customer relationships that drive retention and growth
• Monitor market trends and competitor activity to inform sales strategy
• Measure success by booked accounts and revenue, inbound conversion, and team responsiveness

Basic Qualifications

• Typically a Bachelor's degree, or equivalent work experience
• Typically three or more years of sales management experience

Preferred Skills/Experience

• Advanced knowledge of sales strategies and new business development
• Experience leading combined sales and support functions
• Knowledge of banking products, operations, and current market trends
• Comfort adopting new tools and technology to improve sales and service
• Strong coaching skills, leadership presence, and a growth mindset
• Effective verbal and written communication and customer-relations skills
• Strong ownership and cross-functional partnership; makes sound decisions independently
• Proven people-leadership experience managing sales and/or customer-support teams
• Demonstrated track record of owning revenue targets and delivering measurable results
• Experience in digital, virtual, or inside sales and inbound demand conversion

This role requires working from a U.S. Bank location three (3) or more days per week.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $118,170.00 - 144,430.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment.