Sales Manager A+D Southern California

MADERA; Hermosa Beach (CA); On-site; USD 70,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to drive revenue and build lasting relationships with clients in Southern California. This role involves managing sales activities in a vibrant showroom, collaborating with architects and designers, and ensuring exceptional customer service. The ideal candidate will possess a strong background in product sales, particularly within the hardwood flooring sector, and demonstrate excellent communication and negotiation skills. Join a forward-thinking team where your contributions will directly impact the success of innovative projects and client satisfaction.

Benefits

Health Insurance

401K Retirement Plan

Commission Plan

Paid Vacation (15 days)

Paid Sick Leave (8 days)

Paid Public Holidays

Flextime

Regular Working Hours (9AM-5PM)

Lunch/Wine & Learn Events

Sales Incentive Program

Qualifications

• 3+ years in product sales or business development, preferably in hardwood flooring.
• Ability to close sales and meet profit targets.
• Tech-savvy with CRM and accounting software experience.

Responsibilities

• Achieve revenue targets and foster client relationships.
• Manage sales activities in the showroom and develop new business.
• Prepare estimates and track sales leads in CRM software.

Skills

Sales Management

Customer Relationship Management

Market Analysis

Communication Skills

Negotiation Skills

Education

Bachelor's degree in Business, Architecture, or Design

Tools

Capsule CRM

QuickBooks Online

Job description

3 days ago Be among the first 25 applicants

MADERA is a team of experts from design, construction, and manufacturing industries that utilizes the medium of wood for innovation and creative expression. We curate, design, and make the highest quality wood flooring, millwork, and furniture. Our customers include architects, interior designers, homeowners, contractors, developers, and installers. We operate showrooms in New York City and Los Angeles and manufacture our products in Europe and the United States. Our showrooms are creative spaces where architecture, interior design, and art merge together in a forward-thinking environment.

ABOUT THE POSITION

The Sales Manager is responsible for achieving revenue targets, foster client relationships, and contribute to the overall success of MADERA. The Sales Manager is also responsible for managing sales activities in our Showroom and developing new business with architects, designers, contractors, and developers in Southern California. Sales Managers will develop and manage their projects up until the deposit is paid. Once the deposit is paid, they hand the project over to the Projects Team. You will collaborate with our other teams to ensure that your clients receive top-notch service. This is a customer service role, and you should feel comfortable working directly with customers and be expected to represent the MADERA brand.

RESPONSIBILITIES

• Field and service incoming sales leads and conduct showroom visits at our Los Angeles Showroom if needed.
• Submit and help process sample requests for customers via our online Shop and ensure that samples are of high quality and are delivered on time – the quality and timely arrival of samples are key to our continued success.
• Prepare estimates for customers in our accounting software.
• Track and manage all your customers and sales leads in Capsule, our CRM software.
• Address client concerns and ensure high levels of customer satisfaction,
• Manage and nurture existing sales relationships with architects, designers, contractors, and developers to maintain and grow these accounts and develop new projects.
• Collaborate with other teams to meet customer needs and improve overall customer experience.
• Identify and develop new sales relationships with prospective customers.
• Analyze market trends and competitor activities to identify business opportunities.
• Develop and implement effective sales strategies to capitalize on market trends and expand into new markets.
• Monitor and evaluate the effectiveness of sales strategies and adjust as needed.
• Assist with developing and implementing strategic sales plans to achieve company goals and objectives.
• Conduct regular sales meetings to review performance, set goals, and provide guidance.
• Assist the Business Development Team to organize and conduct Lunch/Wine & Learn events with prospective customers and support the Marketing Team in organizing marketing events at the showroom.
• Prepare regular sales forecasts and reports for senior management.
• Analyze sales data and metrics to identify areas for improvement.
• Provide insights and recommendations for optimizing sales performance.

REPORTING

The Sales Manager will work report directly to the VP of Sales + Business Development.

SUCCESS IN THIS ROLE REQUIRES

• Bachelor’s degree in business, architecture, or design with at least three years of professional work experience in product sales or business development within the hardwood flooring industry or, more broadly, within the architecture and design worlds.
• Highly motivated and target driven.
• Ability to close sales and reach sales and profit targets.
• Tech and computer savvy – previous experience working with CRM software such as Capsule and Accounting software such as QuickBooks Online preferred.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Comfortable working in a fast-paced environment.
• Excellent verbal and written communication skills and attention to detail are a must.
• Flexible, self-motivated, and a collaborative team player.
• Able to communicate effectively with team members and clients.
• Ability to travel to job sites and architectural offices to generate new business.
• Knowledge and understanding of wood, timber industry and wood craftsmanship a plus
• Interior/industrial design or architecture experience is a plus.

Alignment with the MADERA’s values and culture, demonstrating a commitment to the organization's mission and goals.

COMPENSATION AND BENEFITS

• Competitive salary commensurate with experience and participation in MADERA’s performance incentive program.
• The benefits package includes participation in MADERA’s health insurance plan, 401K retirement plan, commission plan, 15 days paid vacation, 8 days paid sick leave, paid public holidays, and flextime.
• Regular working hours are based on a 5-day work week Monday through Friday from 9AM to 5:00PM.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wholesale Building Materials

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