Sales Manager 85-90k Salary DOE

One Ocean Resort & Spa; Riverside, Northern (CA, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Riverside Marriott-RALMC in Riverside, CA seeks a Sales Manager to maximize occupancy and rates in collaboration with hotel operations, driving profits through aggressive sales efforts.

Core responsibilities include active sales solicitation, preparing the annual marketing plan, sending proposals, documenting group requirements, and maintaining a sales quota while delivering weekly reports to DOS. Strong communication and multitasking are essential.

Qualifications

• Strong business communication and presentation skills, both verbal and written.
• Ability to engage clients with professional sales techniques.
• Capacity to work in a high-demand, high-pressure environment.
• Good work ethic and self-initiative.

Responsibilities

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, direct mail.
• Assist the Director of Sales in preparing the annual marketing plan with action plans for assigned market segments.
• Send proposals on leads and follow through to convert to definite status; document client requirements and space needs.
• Outline booking sheets with room block, suites, meeting and banquet space requirements for accurate reservations.
• Obtain and route necessary info on definite groups, including billing, credit, and VIP arrangements; liaise with catering for follow-up.
• Maintain a sales quota as assigned by DOS and report weekly sales calls and itineraries.
• Promote guest service and teamwork; support a positive attitude in all encounters.

Skills

Aggressive sales

Communication

Presentation skills

Team collaboration

Multitasking

Travel willingness

Job description

3400 Market St, Riverside, California 92501

Blending regional style and familiar ease, Marriott Riverside at the Convention Center is located in the heart of downtown, nestled in the Inland Empire. Just steps to the Riverside Convention Center, making us the ideal spot for your next trade show or business conference. Our hotel features 293 comfortable accommodations, including 24 spacious suites, perfect for business and leisure travelers alike. Just moments from our doorsteps, you'll find popular destinations, such as Fox Performing Arts Center, the historic Mission Inn and the University of California, Riverside. Our hotel is also a mile from the Riverside County Superior Courthouse, major corporations and 10 miles from March Air Reserve Base. Prepare for your meeting in our business center, relax in our concierge lounge with complimentary breakfast and evening hors d'oeuvres or get down to business in our 11,000 square feet of meeting space. Turn any stay into a relaxing getaway at Marriott Riverside at the Convention Center.

Job Description

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts.

Core Responsibilities:

• Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.


• Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.


• Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space.


• Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved.


• Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.


• Responsible for maintaining a sales quota as assigned by DOS.


• Maintain total and complete sensitivity to customer satisfaction and guests' needs.


• Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.


• Work in a cooperative and friendly manner with fellow associates.


• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.


• Perform any reasonable request as assigned or directed by management.

Knowledge, Skills, and Competencies:

• Strong business communication and presentation skills, both verbal and written


• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner


• Ability to work in a high demand, sometimes high pressure environment


• High work ethic and self-initiative


• Some travel is required


• Regular attendance according to established guidelines


• May be required to work varying schedules to reflect the business needs of the property


• Must possess basic computational ability


• Focus and maintain attention to multiple tasks, and complete work assignments on time despite frequent interruptions


• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times


• Ability to participate in, and at times lead departmental and/or hotel team meetings

Physical Requirements:

• Sit, stand and walk for varying lengths of time


• Lift approximately ten (10) pounds


• Good communication skills, both written and verbal


• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability


• Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed

This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.

Location

Riverside Marriott-RALMC

Requirements

What we are looking for

• Strong business communication and presentation skills, both verbal and written


• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner


• May be required to work varying schedules to include nights, weekends, and holidays


• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!


• Physical Requirements (In-Office Role)


• Ability to work in a standard office environment.


• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)


• Occasional standing and walking throughout the workday.


• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.


• Ability to communicate effectively verbally and in writing.


• Occasionally required to stand, walk, bend, reach, or carry items.


• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).


• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).


• Ability to hear and participate in conversations and meetings, use phone and/or headset


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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