Sales Manager

Donohoe Hospitality Services; Washington (District of Columbia); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Hotel room discounts

Daily pay access

Job summary

Donohoe Hospitality Services is looking for a Sales Manager for the Holiday Inn Washington DC National Mall. This position is vital for driving revenue by generating bookings and building strong client relationships. The Sales Manager will work alongside hotel teams to ensure exceptional experiences, while also managing leads and conducting client meetings.

The ideal candidate will have previous sales experience and excellent communication skills, thrive in a fast-paced environment, and maintain a client-focused approach. Enjoy comprehensive benefits including health insurance, paid time off, and hotel discounts.

Qualifications

• Previous sales experience required, preferably in the hospitality industry.
• Strong relationship-building skills are essential.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Identify and qualify incoming sales leads.
• Develop new business opportunities.
• Build client relationships through meetings and tours.
• Prepare sales activity reports weekly and monthly.
• Represent the hotel at events and networking functions.

Skills

Interpersonal communication

Client service

Negotiation

Problem-solving

Microsoft Office proficiency

Organizational skills

Education

Bachelor's degree in Hospitality, Business, or Marketing

Job description

Position Summary

The Sales Manager plays a key role in driving revenue and building lasting relationships for Holiday Inn Washington DC National Mall. This position is responsible for generating guest room and meeting space bookings by identifying new business opportunities, developing strong client relationships, and promoting the hotel's services and amenities. The Sales Manager serves as a trusted partner to clients throughout the sales process—from the first conversation to the successful completion of their stay or event—while collaborating with hotel teams to deliver exceptional guest experiences. This is an exciting opportunity for a motivated and relationship‑driven sales professional who enjoys connecting with people, growing business, and contributing to a dynamic hospitality environment.

Essential Functions

• Identify and qualify incoming leads and sales inquiries.
• Prospect and develop new business opportunities within assigned market segments.
• Build and maintain strong relationships with new and existing clients.
• Conduct sales calls, site tours, and client meetings to showcase the hotel's facilities and services.
• Maintain accurate client account files, sales records, and booking histories.
• Track top and target accounts using established sales systems and trace procedures.
• Work closely with rooms, catering, conference services, and banquet teams to ensure seamless execution of group bookings and events.
• Maintain strong knowledge of hotel facilities, services, and nearby attractions, such as the National Mall and the Washington Monument, to effectively promote the property.
• Meet and exceed established revenue and proactive sales goals.
• Prepare and submit weekly and monthly sales activity reports.
• Participate in weekly sales and marketing meetings.
• Assist with promotions and initiatives targeting specific market segments.
• Represent the hotel at industry events, tradeshows, and networking functions.
• Follow all company policies, procedures, and standards outlined in the employee handbook.

Education And Experience

• Previous sales experience required.
• Hotel sales or hospitality industry experience preferred.
• Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred but not required.

Skills And Abilities

• Excellent interpersonal, written, and verbal communication skills.
• Strong relationship-building and client service skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong negotiation and problem-solving abilities.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Working Environment

• Primarily an office-based role with regular client interactions and property tours.
• Occasional travel to local networking events, tradeshows, and client meetings may be required.
• Flexibility to attend occasional evening or weekend industry events when needed.

Benefits And Perks

Donohoe Hospitality Services offers a comprehensive benefits package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts, and more! Minimum 32 hours/week to qualify. We also offer daily pay access, allowing employees to receive their earnings on the same day they work.

Reports to: Director of Sales & Marketing
Salary Range: $60,000 – $65,000 annually (experience-based compensation)