Sales Manager

KBHS Home Loans; Seattle (WA); On-site; USD 102,000 - 170,000; Full time

Job summary

KBHS Home Loans in Seattle seeks a Mortgage Sales Manager to establish and maintain a partnership with the KB Home sales team, a key to success. You will lead a team and drive loan growth through builder relations and strategic financing solutions.

The role requires strong leadership, 4+ years MLO experience, and a proven ability to manage a sales workforce while delivering exceptional customer service across communities and events. Total compensation can reach up to $170k+ with incentives.

Qualifications

• Strong interpersonal and communication skills, coupled with product knowledge and a sense of urgency, are all requisites for the position.
• The ability to communicate clearly and effectively, both verbally and in writing, across various audiences is essential.
• 4+ years MLO experience a must, builder background required, and strong purchase product knowledge around conventional, FHA, Bond, and VA financing options.
• 2+ years in a Supervisory/Leadership role.

Responsibilities

• Actively participate with the builder in Homebuyer events designed to generate community interest.
• Achieve standards for elevated customer service set in conjunction with local homebuilding management.
• Attend community and leadership meetings as a member of the Division's Operating team.
• Partner with Operations Center to effectively manage the Division's backlog's integrity and communicate with Division Sales Management.
• Budget and perform to branch financial requirements.
• Partner with the builder to develop marketing strategies utilizing financing to drive sales traffic.
• Spend time in KB Home communities to enhance the relationships between KB Home sales and KBHS
• Provide after-hour/weekend support to Mortgage Loan Originators, builder communities, and grand opening functions
• Attend KB Sales Meetings and present on KBHS Home Loans updates
• Recruit, develop, and manage a sales team that generates quality loans compliant with company policies and procedures.
• Professionally represent KBHS at industry-related functions.
• Facilitate Mortgage Loan Originator reporting to KB Daily Units.
• Be a resource to Mortgage Loan Originators with questions and guidance on how to facilitate challenging loans.
• Mentoring and training of current and new hire Mortgage Loan Originators.
• Complete pre-closing calls and other CSI-related functions in conjunction with the Branch Manager.
• Participate in division meetings to enable status updates and communication between KB Home and KBHS.

Skills

Interpersonal skills

Communication

MLO experience

Supervisory leadership

Job description

We are looking for YOU! As a KBHS Mortgage Sales Manager, you will establish and maintain a partnership with the KB Home sales team, which is vital to this role's success.

Salary + Incentive Pay – Total Compensation up to 170k+

Essential Duties and Responsibilities

• Actively participate with the builder in Homebuyer events designed to generate community interest.
• Achieve standards for elevated customer service set in conjunction with local homebuilding management.
• Attend community and leadership meetings as a member of the Division's Operating team.
• Partner with Operations Center to effectively manage the Division's backlog's integrity and communicate with Division Sales Management.
• Budget and perform to branch financial requirements.
• Partner with the builder to develop marketing strategies utilizing financing to drive sales traffic.
• Spend time in KB Home communities to enhance the relationships between KB Home sales and KBHS
• Provide after-hour/weekend support to Mortgage Loan Originators, builder communities, and grand opening functions
• Attend KB Sales Meetings and present on KBHS Home Loans updates
• Recruit, develop, and manage a sales team that generates quality loans compliant with company policies and procedures.
• Professionally represent KBHS at industry-related functions.
• Facilitate Mortgage Loan Originator reporting to KB Daily Units.
• Be a resource to Mortgage Loan Originators with questions and guidance on how to facilitate challenging loans.
• Mentoring and training of current and new hire Mortgage Loan Originators.
• Complete pre-closing calls and other CSI-related functions in conjunction with the Branch Manager.
• Participate in division meetings to enable status updates and communication between KB Home and KBHS.

Other Duties:

• Daily Pipeline Management (pre-qualification to funding).
• Quality Control - be familiar with and comply with all KBHS policies and procedures.
• Reach out to customers with CSI concerns, and make pre-closing calls 3 days before closing.
• Other essential duties as assigned by the Branch Manager.

The ideal candidate will have:

• Strong interpersonal and communication skills, coupled with product knowledge and a sense of urgency, are all requisites for the position.
• The ability to communicate clearly and effectively, both verbally and in writing, across various audiences is essential.
• 4+ years MLO experience a must, builder background required, and strong purchase product knowledge around conventional, FHA, Bond, and VA financing options.
• 2+ years in a Supervisory/Leadership role.