Sales Manager

Service Corporation International; Seattle (WA); On-site; USD 96,000 - 184,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Service Corporation International in Seattle is seeking an experienced Sales Manager to lead a team of Sales Counselors and drive revenue growth. You will train and mentor staff, manage quotas, and develop marketing programs aligned with local demographics.

The role requires 3–5 years of sales leadership, a strong compliance mindset, and the ability to work beyond standard hours to service customers. A driver’s license and CRM familiarity are preferred.

Qualifications

• Education: High school or equivalent. Bachelor’s degree preferred.
• Experience: 3–5 years of sales management experience required.
• Experience: sales counselor and supervisory experience preferred.
• Experience: presenting, training, coaching and motivating salespeople a plus.
• Licenses: Valid driver’s license; insurance license where required.

Responsibilities

• Meet and exceed location sales quotas.
• Ensure Sales Counselors use training methods while following policies.
• Provide initial and ongoing sales instruction to Sales Counselors.
• Manage Sales Counselors as primary reference for aftercare, prospecting, product knowledge, and closing skills.
• Develop marketing programs that align with community demographics.
• Analyze competitor pricing and participate in community events.
• Review pre-need and at-need contracts for compliance.
• Maintain marketing materials and sales equipment.
• Ensure adherence to Code of Conduct and applicable regulations.

Skills

Sales management

Coaching & training

Customer service

Communication

Goal setting

Education

High school diploma

Bachelor's degree preferred

Tools

Windows

MS Office

CRM systems

Job description

What we do

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

• Meet and exceed established location sales quotas
• Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
• Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
• Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

• Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
• Analyze and be aware of competitor pricing
• Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

• Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
• Approve all discounts offered to customers
• Prepare reports that demonstrate compliance with financial controls

Operations Support

• Maintain all marketing materials, training manuals, sales equipment and other sales supplies
• Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
• Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

• Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
• Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

• Education: High school or equivalent Bachelor’s degree preferred
• Experience: Sales Management experience of 3-5 years required
• Experience: Sales Counselor and sales supervisory experience preferred
• Experience: presenting, training, coaching and motivating salespeople and sales forces a plus
• Licenses: Valid state/province driver’s license with good driving record
• Licenses: Insurance license as required by state/province law and as prescribed by each state board
• Working knowledge of Windows-based PC environment and MS office applications
• Knowledge of Customer Relationship Management systems a plus
• Ability to maintain confidentiality
• Ability to work beyond standard business hours when necessary to service customers
• Ability to set goals for employees that are challenging but achievable

Target Compensation Range

Compensation: $95,700 to $184,400 earnings potential

The estimated total target compensation for this position in the first year typically ranges from $95,700 to $184,400 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $95,700 to $184,400 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $20.90 per hour for all hours worked)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code

98133

Category (Portal Searching)

Sales

Job Location

US-WA - Seattle

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer

M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.