Sales Manager

Mindspace; San Francisco (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading flexible workspace provider in San Francisco is seeking a Sales Manager to oversee all aspects of pre-sales, sales, customer success, and retention. The role requires a minimum of 2 years of B2B sales experience, strong communication skills, and the ability to manage multiple projects. Join a vibrant team and contribute to the growth of adaptable workspace solutions.

Qualifications

• 2+ years of experience in B2B sales.
• Strong experience working with various companies and stakeholders.
• Excellent oral and written communication skills in English.

Responsibilities

• Qualify SMB leads and convert them to tours and closed deals.
• Understand customer’s needs and ensure solution matches expectations.
• Analyze and optimize sales targets for SMB customers.

Skills

B2B sales experience

Team player

Excellent communication skills

Multitasking

Problem-solving

Job description

About Mindspace

Founded in 2014, Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings provide enterprise companies, startups, small businesses and entrepreneurs with adaptable workspace solutions in today’s hybrid work environment. Mindspace serves over 15,000 members in more than 40 locations worldwide.

Why you’ll love working at Mindspace?

Mindspace is a place where employees can thrive and develop their skills in an inspiring environment: great vibe, employee wellbeing, diverse community, and boutique design. You’ll work with talented colleagues in a global company with respect for local market cultures. Growth is linked to our employees, and Mindspace offers long-term career opportunities globally.

Who is the ideal Mindspacer?

You’re a team player with a mindset of “I’m all in.” You know when to take action and how to elevate your areas of responsibility. You understand the professional environment and can read the room.

About the position

As a Sales Manager, you will be responsible for all aspects of pre-sales and sales of our spaces in SF, as well as customer success, retention, and upsell. You will play a key role in our sales efforts through lead qualification and deal closing.

What you will be responsible for:

Pre-sale and Sales

• Qualify SMB leads — convert them to tours and closed deals (inbound & outbound)
• Understand the customer’s needs, ensuring that the solution matches expectations across functional areas: timeline, budget, quality, etc.
• Provide a suitable proposal offer (Office+AR), based on Mindspace guidelines
• Follow up with the customer, maintaining a consistent, open channel
• Work closely with the Community Manager to achieve smooth onboarding

Customer Success - Retention and Upsell

• Analyze and optimize sales targets (Office+AR) for each SMB customer
• Identify new needs/challenges and forecast future expansion
• Ensure any payment issues are resolved monthly
• Execute SMB retention plan
• Support the Customer Experience team with member support and service

Do you have the following experience?

• 2+ years of experience in B2B sales
• Excellent team player
• Strong experience working with various companies and stakeholders
• Excellent oral and written communication skills in English

Critical competencies for success:

• Multitasking and time management to balance multiple projects and meet deadlines
• Strong decision-maker who can act when plans change
• Thorough, self-aware worker who can recognize and correct errors
• Practical, creative, quick thinker who can deliver results
• Resourceful problem solver who learns quickly
• Ability to gain trust with a wide range of clients
• Ability to work independently toward targets and raise flags when needed
• Adaptability to a fast-paced, changing environment
• Ability to plan ahead with a focus on execution

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales

Referrals increase your chances of interviewing at Mindspace. Get notified about new Sales Manager jobs in San Francisco, CA.