Sales Manager

Key CDJR; Rochester (NH); On-site; USD 70,000 - 110,000; Full time

Job summary

Key CDJR of Rochester is seeking a Dealership Sales Manager to lead our sales team and drive showroom performance. You will develop customer relationships, coach staff, negotiate pricing, and partner with management to optimize inventory and profitability.

The role requires strong communication, leadership, and organizational skills, plus familiarity with DMS and CRM systems to track performance and build a high‑performing sales culture.

Qualifications

• Strong communication and customer service skills required.
• Experience leading sales teams in automotive or retail.
• Ability to train and develop staff.
• Familiarity with DMS and CRM systems.
• Excellent organizational skills.

Responsibilities

• Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
• Establish trust among customers to establish a strong network of clientele and prospects
• Provide training and support to sales staff and assist in closing deals.
• Facilitate regular sales training to continue team growth
• Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
• Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes
• Drive business through a high level of involvement in day-to-day operations
• Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
• Partner with the General Manager to plan and run vehicle inventory
• Assist in running controllable expense elements for the New and Used Vehicle Departments
• Analyze business metrics to resolve shortfalls and implement action plans to elevate performance

Skills

Communication

Customer service

Leadership

Organization

MS Office

Education

High School diploma or equivalent

College degree preferred

Tools

DMS systems

CRM systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dealership Sales Manager - Key CDJR of Rochester

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Responsibilities

Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process

Establish trust among customers to establish a strong network of clientele and prospects

Provide training and support to sales staff and assist in closing deals.

Facilitate regular sales training to continue team growth

Demonstrate leadership by setting a clear vision and goals for the sales targeted performance

Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes

Drive business through a high level of involvement in day-to-day operations

Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing

Partner with the General Manager to plan and run vehicle inventory

Assist in running controllable expense elements for the New and Used Vehicle Departments

Analyze business metrics to resolve shortfalls and implement action plans to elevate performance

Qualifications

Process-oriented

Excellent communication and customer service skills

Enthusiastic personality with a high-energy attitude

• Fluent in Microsoft applications
• Ability to learn and understand DMS and CRM systems

Organization and follow-up skills

Experience and desire to work with technology

High School diploma or equivalent (College degree preferred)

Clean driving record and valid driver's license