Sales Manager

Plazahotelelpaso; Arlington (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Plazahotelelpaso in Arlington, VA is seeking a Sales Manager to manage accounts, drive revenue, and ensure guest satisfaction by securing past and new business.

You will interview, train, and coach associates, coordinate cross‑department efforts, travel locally for client calls and trade shows, and uphold HHM EarthView sustainability guidelines while meeting or exceeding revenue targets. A Bachelor's degree and proven sales success in hospitality are preferred.

Qualifications

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform to brand standards and HHM values.
• Maximize revenue by selling all facets of the hotel to past, current and potential clients.
• Use professional sales techniques to negotiate favorable terms that satisfy customer requirements.
• Manage accounts with complete soliciting and closing documentation.
• Coordinate departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase satisfaction and revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage hotel benefits to close sales opportunities.
• Travel locally for outside calls and promoting the hotel; review competition.
• Represent the hotel at trade shows.

Skills

Sales

Team leadership

Negotiation

Coaching

Education

Associate’s degree

Bachelor’s degree

Job description

Opportunity: Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Senior Sales Manager - Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It