Sales Manager

Marriott PIttsburgh City Center; Pittsburgh (Allegheny County); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Hotel room discounts

Health insurance

Vision insurance

Dental insurance

Discounts (YouDecide)

Job summary

The Pittsburgh Marriott City Center is seeking a proactive sales professional to manage accounts and drive revenue across rooms, food and beverage, and event space. You will solicit new group sales accounts, entertain clients, and coordinate with hotel departments to deliver exceptional service and exceed targets.

Strong communication, prospecting, and presentation skills are essential. Knowledge of Marriott CI/TY system preferred; you must be able to work on a regular schedule and collaborate

Qualifications

• Strong communication skills, both verbal and written.
• Must speak, read, write, and understand English.
• Proficient with Microsoft Office; familiarity with hotel systems a plus.

Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals.
• Maximize revenue by selling all hotel facets (rooms, F&B, events).
• Coordinate with departments to service accounts and close sales.
• Prepare persuasive presentations for prospective clients and entertain on-site visits.
• Maintain client relationships and provide clear direction to hotel teams.
• Attend trade shows and industry events to generate new business.

Skills

Account management

Sales prospecting

English proficiency

Microsoft Office

Hospitality knowledge

Job description

About UsAt the Pittsburgh Marriott City Center, we don’t just offer exceptional hospitality — we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That’s why we’re committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work — it’s a place to build your future. Discover how far your potential can take you. Join us today.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewManage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintainingrelationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.ESSENTIAL DUTIES AND RESPONSIBILITIES• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.• Develop and conduct persuasive verbal sales presentations to prospective clients.• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.• Comply with attendance rules and be available to work on a regular basis.• Prepare correspondence to customers, internal booking reports and file maintenance.• Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.• Attend trade shows, community events and industry meetings.• Knowledge of market trends, competition, and key customers of the hotel.• Comply with attendance rules and be available to work on a regular basis.• Knowledge of Marriott Sales system CI/TY preferred.• Perform any other job-related duties as assigned.Knowledge, Skills and Abilities• Requires good communication skills, both verbal and written. Must be able to speak, read, write, and understand English. Must possess computer skills, including, but not limited to, use of Microsoft Office Tools• Knowledge of sales skills, revenue management, training, and motivation of peers.• Knowledge of hotel features, benefits, and competing hotels within the market• Ability to execute appropriate action plans.• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.• Leadership skills to motivate and develop staff and to ensure accomplishment of goals.• Able to set priorities, plan, organize, and delegate.• Written communication skills to be concise, well organized, complete, and clear.• Ability to work effectively under time constraints and deadlines.• Effective verbal and written communication skills.• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.