Sales Manager

Mercedes Benz North Scottsdale; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Mercedes-Benz North Scottsdale is seeking a Sales Manager to drive vehicle sales and lead the sales team. The role focuses on staff development, quota achievement, and effective management of new and used vehicle inventory.

You will align with the General Manager on monthly and annual goals, oversee customer interactions, and ensure profitable operations while maintaining showroom excellence and adherence to company policies.

Qualifications

• High school diploma or equivalent; BA/Assoc preferred.
• Two-three years sales experience or equivalent.
• State salesperson license may be required.

Responsibilities

• Motivate and train sales staff to maintain professional customer interactions.
• Manage trade-ins, sales and delivery of vehicles; maintain logs.
• Establish sales quotas and monitor performance to meet profit goals.
• Oversee operations for new and used vehicle inventory and showroom presentation.
• Prepare reports and work with General Manager on monthly/annual goals.
• Ensure compliance with company policies and confidentiality agreements.

Skills

Leadership

Sales management

Customer rapport

Budgeting and reporting

Communication

IT systems proficiency

Education

Bachelor's degree

Associate's degree

High school diploma

Tools

IT systems proficiency

Job description

Summary/Objective
The Sales Manager is responsible for the success of the vehicle sales by effectively managing the staff, planning, and developing short and long term goals.

Essential Functions

• Ensures sales personnel are motivated, thoroughly trained, and professional regarding customer interactions
• Manages trade-ins, sales, and delivery of new and new vehicles; Keeps a vehicle and sales history log
• Uses appropriate procedures for management; facilitates the Sales Department to generate expected levels of gross and net profit
• Establishes sales quotas for all sales personnel which meet their individual skill levels
• Supervises and runs all operations involving new and used vehicles
• Stays current with sales management through skilled use of the appropriate computer systems
• Establishes and manages an inventory control system that takes into account net profit goals to eliminate the chance of lower than expected profits
• Keeps a balanced new inventory in relation to sales
• Consistently uses established procedures, such as tagging and proper storage, to provide fast and effective handling of warranty items
• Provides an appealing showroom, set up with vehicles and accessories to draw the interest of customers
• Supervises employees to ensure that facilities are clean and efficient
• Works together with General Manager to devise monthly and annual goals for the Sales department
• Establishes and maintains active programs to follow up sales; Prepares and presents reports to General Manager when needed
• Meets budgeted revenue and expense goals
• Attends pertinent training as available to keep current with sales department concerns and sales techniques
• Maintains a professional appearance and a neat work area in accordance with company policy
• Understands and follows work rules and procedures
• Follows lawful directions from supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Requirements

• Ability to take on many rolls as they manage the day-to-day operations of the dealership
• Ability to easily build rapport with customer base and create a trusting work environment that is felt by the customers
• Sustains focus and clarity by prioritizing performance measures, collecting only information that will be new, selectively auditing performance, and encouraging individuals to self-assess and take their own initiative to continuously improve
• Fosters a cooperative team style; makes teambuilding a team challenge by focusing on the behaviors of a winning team
• Leads by example in all the above; maintains focus on brand building as the cornerstone of success; demonstrates integrity and trustworthiness, internally and externally; promotes self-reliance and continuous improvement
• Comfortable using internal and external IT systems where appropriate to convey and communicate information; Uses the most appropriate system to communicate different types of messages

Supervisory Responsibility

Yes

Work Environment/ Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Light Work- lifting no more than 50 pounds at a time and/or frequent lifting or carrying of objects weighing up to 35 pounds
This position requires standing and walking for prolonged periods of time and may involve sitting for prolonged periods of time on occasion
This position requires the ability to push, pull, stoop, kneel, reach, grasp
This position involves repetitive motion
Entails working in an outdoor environment during various weather conditions
This position requires the ability to talk and hear
Position Type/Expected Hours of Work
Variable hours with ability to work nights, weekends, and holidays as required.

Required Education and Experience
High school diploma or equivalent. B.A. or Associates Degree a plus. Two-three years' sales experience or equivalent combination of education and experience. Valid state driver's license. State salesperson license may also be required.

Preferred Education and Experience
B.A. or Associate's Degree. Two-three years sales experience within auto industry.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)
State Salespersons License may be required.

Dealership Name

Mercedes-Benz of North Scottsdale

Position Type

Full-time