Sales Manager

HomeServices of America; Peachtree City (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account

Dental insurance

Vision insurance

Life Insurance

Paid vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America is seeking an on-site Sales Office Manager to lead one or more real estate sales offices. You will recruit, train and retain a high-performing sales associate and office support team to meet profitability and growth targets.

Responsibilities include implementing programs, promoting affiliated services, managing staff, reporting to corporate, and ensuring policy compliance. Must be a licensed Realtor with broker experience preferred.

Qualifications

• Excellent oral and written communication skills, including presentation skills.
• Strong organizational skills and attention to detail.
• Analytical, problem-solving and decision-making abilities.
• Action oriented with ability to manage multiple priorities.

Responsibilities

• Develop and manage programs to meet profitability, budget, revenue and metrics.
• Promote affiliated services and maintain partnerships to meet office objectives.
• Communicate and support company programs to agents and staff; reinforce brand.
• Manage staff including recruiting, training, evaluating, coaching, scheduling and salary administration.
• Provide timely reporting for corporate departments and management.
• Attend company meetings and events.
• Recruit and retain independent contractor sales associates.
• Coach sales associates on performance, business planning and education initiatives.
• Provide timely support to agents on real estate transactions and resolve issues.
• Organize and lead effective office sales meetings.
• Drive office activities and community outreach for morale and exposure.
• Maintain knowledge of policies, regulations and market trends.
• Ensure staff compliance with policies and procedures.
• Perform other duties as needed.

Skills

Oral communication

Written communication

Presentation skills

Organizational skills

Analytical skills

Problem-solving

Decision-making

Action oriented

Education

Bachelor’s degree in business related field

advanced professional management training

Tools

MS Office

Real estate internet applications

Job description

• On-site
• Full-Time
• Requisition #: SALES012280

Description

Manage one or more real estate sales office(s). Recruit, develop, train and retain an effective sales associate and office support team to meet objectives for profitability and growth. Work with executive sales management and affiliated business partners to carry out sales office programs, policies, and objectives.

Common job activities are listed below; actual position responsibilities may vary. Refer to your manager or human resources for specific duties and performance expectations.

Job Duties and Responsibilities (Essential Job Functions)

• Implement and manage programs and practices to meet or exceed operating objectives including profitability, office budget, revenue and transaction volumes, core services utilization, space utilization, and other key operating metrics as defined by executive management.
• Execute programs and practices to achieve affiliate businesses’ goals and initiatives (title, mortgage, insurance, relocation). Promote affiliated services and products to sales associates to meet and exceed office objectives. Develop and maintain strong partnerships with affiliated services staff.
• Communicate, implement and support company programs, initiatives, changes, and information to agents & staff. (Examples - marketing programs, technology initiatives, human resource programs, etc.). Display a positive commitment and loyalty to the company and brand.
• Manage staff including recruiting, selecting, training, developing, evaluating, coaching, motivating, scheduling, supervising, and administering salary.
• Provide timely and accurate reporting and information as requested by corporate departments and/or as needed for effective management.
• Attend company meetings and events.

Sales Associate Recruitment, Development and Support

• Develop and execute strategies and activities to recruit and retain new and experienced independent contractor sales associates.
• Develop and execute regular coaching, mentoring, business planning and similar activities with sales associates to achieve high technical and sales knowledge, performance, and success.
• Provide timely and effective support to sales agents related to all areas of real estate transactions. Help agents resolve difficult transaction issues. Coach agents on difficult customer and sales issues.
• Organize and lead effective office sales meetings.
• Achieve high sales associate participation and satisfaction in training and education programs and initiatives, including company programs plus office level programs.
• Implement office activities and community outreach to create positive office morale and community exposure.

Other Management Responsibilities

• Develop and maintain a positive and motivated office environment through good communications, strong sales associate and staff relationships, and office events and programs. Minimize and effectively resolve sales associate and staff conflicts or complaints. Maintain high visibility and availability for sales associates and staff.
• Actively participate in community activities, local and state board of realtors.
• Develop and maintain knowledge of all applicable company policies and procedures, real estate regulations and guidelines, and industry market information and trends.
• Ensure staff compliance with all applicable company and regulatory policies and procedures.
• Perform other duties as requested or as needed to fulfill the purpose of the job.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• Bachelor’s degree in business related field with advanced professional management training; or equivalent work experience and knowledge.

Experience:

• 6+ years of real estate experience with a documented history of sales success and strong transactional expertise.
• General business experience in sales, management, or administrative management to include budgeting, supervisor experience and business planning.
• Previous real estate sales management experience with successful results in both profit management and sales associate recruitment and retention desired.

Knowledge and Skills:

• Solid knowledge of all aspects of state and federal real estate regulations.
• High level of technical and transactional real estate expertise.
• Competent technology skills to include basic MS Office skills, proficiency in real estate related internet applications, and experience with communication device technologies.
• Excellent oral and written communication skills, including presentation skills.
• Ability to prioritize and handle multiple issues and projects concurrently. Strong organizational skills with a high degree of quality and detail orientation.
• Effective analytical, problem-solving and decision-making skills.
• Action oriented.

Other (licenses, certifications, schedule flexibility/OT, travel, etc.):

• Must be a licensed Realtor
• Brokers license (requirement may vary by state or office).

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.