Sales Manager

Mi Homes; North Carolina; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401(k)

Employee home purchase plan

Job summary

M/I Homes seeks a driven Sales Director to lead the sales department through development and implementation of sales strategies, aiming to achieve profit potentials, quota attainment, and sales goals in line with company objectives.

The role includes coaching and training, assigning quotas, monitoring performance, and coordinating with homeowners, production, and office staff to ensure 100% customer satisfaction, while recruiting and retaining high-quality personnel.

Qualifications

• Specific training in sales and marketing techniques plus 3–5 years supervisory experience in home building industry.
• Experience leading sales staff to meet weekly, monthly, and yearly goals.

Responsibilities

• Lead and motivate sales staff to achieve goals; monitor performance and efficiency.
• Assign quotas, goals, and areas; monitor morale.
• Train and coach salespeople through company initiatives and the critical path.
• Analyze data to improve market share and complete quarterly reports.
• Act as liaison between sales, homeowners, production, and office staff to ensure customer satisfaction.
• Lead sales team meetings to inspire and train.
• Recruit and retain high-quality personnel; remove underperformers when necessary.
• Drive strategies to improve manufacturing process efficiency.
• Supervise sales activities to maximize traffic during planned encounters.
• Support special projects and other duties as required.

Skills

Customer-service orientation

Leadership

Negotiation

Organizational skills

Blueprint reading

Analytical/problem-solving

Communication (verbal)

Communication (written)

Market/location knowledge

Recruitment & training

Competitive analysis

Brand and standards adherence

Education

Sales/Marketing training + 3–5 years supervisory exp.

Job description

Job Summary:

Leads sales department through the development and implementation of sales strategies to achieve profit potentials, quota attainment, and sales goal achievement commensurate with M/I Homes objectives.

Assists in critical path sales training, through one-on-one dialogue with NHC on a biweekly basis.

Duties and Responsibilities:

• Leads and motivates sales staff to achieve weekly, monthly, and yearly sales goals. Monitor and enhance New Home Sales Consultant performance and efficiency to ensure successful programs are developed and sales goals are achieved consistently.
• Assigns sales team appropriate quotas, goals, and sales areas and continuously monitor these goals as well as team morale.
• Actively and continually trains and coaches salespeople to reach their selling potential through company initiatives and the critical path.
• Continuously improve and periodically gather competitive information and assist in analyzing data to secure market share and positioning & complete quarterly comp reports.
• Acts as liaison between sales team, homeowners, production, office staff and other management team members to resolve issues, concerns, and questions to ensure the Company objective of 100% total customer satisfaction of both internal and external customers.
• Assists sales team meetings to lead, inspire, and train.
• Recruitment and retention of high-quality personnel and culling out of low performance personnel when necessary.
• Continuously challenges sales staff with their professional growth.
• Lead the sales team to continuously improve strategies on how to assist in the efficiency of our manufacturing process.
• Directly supervises sales team through leadership and guidance of operating activities during weekly planned encounters designed to maximize self-generated traffic.
• Assist with special projects as requested and perform additional duties as required.

Requirements

Minimum Education Experience:

Specific training in sales and marketing techniques combined with three to five years of related experience; related industry supervisory experience; and thorough knowledge of the home building industry relative to sales and marketing strategies and techniques.

Skills and Abilities:

• Strong customer-service orientation with ability to handle difficult situations.
• Self-motivated with persuasive attitude and outstanding leadership, negotiation, and organizational skills; detail-oriented aptitude.
• General construction knowledge and ability to read blueprints helpful.
• Decisiveness and good judgment, problem-solving and analytical skills to act with authority and take risks in an environment with little direction from others.
• Excellent verbal and written communication skills for interaction with a variety of people inside and outside organization.
• Working knowledge of given market in relation to geographical locations.
• Self-prospecting & realtor relationship skills and experiences.
• Ability to recruit and train NHC & Associates.
• Ability to assess competitive sales environment and provide effective countermeasures or solutions.
• Makes sure all communities, sales offices, and models are up to brand standards.

Work Conditions and Physical Requirements

Travel demands which require possession of a valid driver’s license.

Benefits

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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