Sales Manager

Vodafone; New York (NY); On-site; USD 145,000 - 190,000; Full time

Benefits offered by this job

Annual leave & holidays

Public service days

Medical, dental, vision, life and AD&D

Parental leave

401(k) match

Fitness allowance

Training opportunities

Job summary

Vodafone is seeking an accomplished Sales Manager to lead a high-performing team across the Americas, delivering revenue, order value, and growth in enterprise accounts. The role emphasizes strategic leadership, cross-functional collaboration, and governance to win and retain complex global customers.

You will manage a distributed team, align with product, finance and delivery, and drive new revenue streams while maintaining exceptional customer relationships and NPS targets.

Qualifications

• Proven enterprise sales leadership experience in technology, telecoms, or managed services.
• Track record of delivering revenue, margin, and order intake targets.
• Experience leading distributed or international sales teams.
• Experience managing complex, multi-stakeholder enterprise opportunities.
• Experience in complex program and restructuring management in a technological context.

Responsibilities

• Deliver annual revenue, AOV, margin, and operating expense targets.
• Own sales forecasting, pipeline quality, and opportunity governance.
• Drive new business growth and expansion within existing enterprise accounts.
• Personally support strategic, complex, or high-value customer opportunities.
• Build and maintain senior customer relationships.
• Ensure customer satisfaction and NPS targets are met or exceeded.
• Lead, coach, and develop a team of Global Account Managers.
• Allocate accounts and opportunities to maximize revenue growth and customer coverage.
• Support performance, career development, succession, and talent growth.
• Act as the VBI/Vodafone Business ambassador with relevant OpCos and internal functions ensuring full alignment and support required.
• Ensure alignment across product, commercial, finance, delivery, legal, and support teams.
• Promote adoption of sales methodology, CRM discipline, and governance standards.
• Identify new revenue streams through new products, partnerships, and account-led opportunities.
• Provide market and product thought leadership internally and externally.
• Outstanding communicator able to motivate team, build beneficial customer relationships and able to convince internal stakeholders.

Skills

Enterprise sales leadership

Revenue targets

Stakeholder management

Coaching and development

Sales forecasting

CRM governance

Communication skills

Team leadership

Tools

CRM systems

Job description

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us!

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Position Title: Sales Manager
Location: NY or tri-state area, East Coast preferred, USA
Company: Vodafone US Inc.

Role Purpose

Responsible for leading a high-performing sales team in the Americas to deliver revenue, annual order value, margin, and customer growth objectives for Vodafone Business International (VBI). The role provides strategic leadership across enterprise accounts, selling into new accounts and further penetrating existing accounts, drives disciplined pipeline and opportunity management, strengthens senior customer and internal stakeholder relationships, and ensures the team is positioned to win, retain, and grow complex global customer relationships. The role also acts as a key ambassador for VBI, ensuring strong governance and process alignment with local markets, product, commercial, delivery, and finance teams to deliver a consistent and effective customer experience.

Key Accountabilities

Commercial performance

• Deliver annual revenue, AOV, margin, and operating expense targets.
• Own sales forecasting, pipeline quality, and opportunity governance.
• Drive new business growth and expansion within existing enterprise accounts.

Customer and account leadership

• Personally support strategic, complex, or high-value customer opportunities.
• Build and maintain senior customer relationships.
• Ensure customer satisfaction and NPS targets are met or exceeded.

Team leadership

• Lead, coach, and develop a team of Global Account Managers.
• Allocate accounts and opportunities to maximize revenue growth and customer coverage.
• Support performance, career development, succession, and talent growth.

Cross-functional and market alignment

• Act as the VBI/Vodafone Business ambassador with relevant OpCos and internal functions ensuring full alignment and support required
• Ensure alignment across product, commercial, finance, delivery, legal, and support teams.
• Promote adoption of sales methodology, CRM discipline, and governance standards.

Innovation and growth

• Identify new revenue streams through new products, partnerships, and account-led opportunities.
• Provide market and product thought leadership internally and externally.
• Outstanding communicator able to motivate team, build beneficial customer relationships and able to convince internal stakeholders

Training and Compliance

• Ensure appropriate training is provided to and completed by all team members and that these skills are applied in daily operations
• Guarantees team’s compliance with Sales methods & tools (i.e. CRM quality) to ensure alignment with other teams and functions

Core Competencies, Knowledge and Experience:

Required experience

• Proven enterprise sales leadership experience in technology, telecoms, or managed services.
• Track record of delivering revenue, margin, and order intake targets.
• Experience leading distributed or international sales teams.
• Experience managing complex, multi-stakeholder enterprise opportunities.
• Experience in complex program and restructuring management in a technological context

Skills and capabilities

• Strong commercial, financial, and forecasting discipline.
• Senior stakeholder management and executive-level customer engagement.
• Coaching, talent development, and performance management.
• Ability to influence across matrixed teams and balance competing priorities.
• Ability to manage in dynamic, high-growth, high-uncertainty environments
• Strong communication, decision-making, and problem-solving skills.

Technical / market knowledge

• Understanding of enterprise connectivity, mobility, cloud, IoT, unified communications, security, and managed service solutions.
• Familiarity with CRM systems, pipeline governance, account planning, and sales methodology.

Must have Technical / Professional Qualifications:

• 10-15+ years with successful global accounts/enterprise solution selling within technology services (Cloud/Hosting, IoT, telecommunications, Unified Communications and etc.)
• 5 years in a managerial role with experience in:
  • Leading through clear performance expectations, coaching, and accountability.
  • Building an inclusive, high-performance culture across a distributed team.
  • Developing sales talent and succession strength.
  • Supporting change, transformation, and adoption of new tools, processes, and operating models.
  • Balancing short-term sales delivery with longer-term account and capability development

Compensation Range

For sales roles, salaries are expressed as Total Target Compensation (TTC = base salary + commission). This role's base salary range is $145,320 - $190,0000 / yr. Our recruiter will share additional details with you regarding the calculation of commission in regards to TTC.

The pay will be based on various factors, such as the candidate’s qualifications, relevant experience, knowledge, skills and abilities.

Other Role Elements

• Up to 8 direct reports
• KPIs
  • Revenue, AOV/order intake, and margin achievement.
  • Pipeline coverage, forecast accuracy, and opportunity progression.
  • Account growth and retention.
  • Customer satisfaction / NPS.
  • CRM hygiene and sales governance compliance.
  • Team performance, engagement, retention, and talent development.
  • Cross-functional collaboration and delivery of strategic initiatives

Additional Benefits

• Annual leave: 22 PTO, + 10 sick days, + 9 national holidays
• Public Service: 2 days/year
• Comprehensive medical, dental, vision, life insurance, and disability benefits; Access to free health assessments
• Pregnancy/Parental leave: 16 weeks fully paid, followed by 24 weeks return to work transition for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Retirement/401(k): 1:1 matching from Vodafone up to 6% of your contribution
• Additional discounts: Fitness Allowance
• Career development and training opportunities

Who We Are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

Employment eligibility to work with Vodafone in the United States is required as the company will not pursue visa and/or work authorization sponsorship for this position.

Equal Opportunity Employer

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We are an equal opportunity employer and value diversity at our company. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, nationality, indigenous status, medical condition, social origin, cultural background, social or marital status.

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.