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Grounded in partnership and teamwork, Vanterra Foundation Solutions is a national platform of leading foundation repair, basement waterproofing, crawlspace repair, concrete lifting, radon mitigation, and mold removal services businesses dedicated to high-quality solutions for homeowners across the United States. Committed to being a partner of choice for outstanding businesses in the industry, Vanterra provides companies with extensive resources and expertise to support their growth initiatives, including training and talent development programs, access to high-quality products and equipment, sales and marketing support to accelerate lead generation, and advanced in-field technology and infrastructure. Join us!
As a Sales Manager, here at Vanterra you will oversee and support a team of Outside Sales Representatives, ensuring they meet and exceed their sales goals while providing an exceptional customer experience.
Key Responsibilities:
- Daily management of branch-wide sales functions as they pertain to Vanterra Foundation Solutions’ products and sales personnel.
- Oversight of all sales functions including, but not limited to: accountability, lead management, productivity, estimating, tracking & conversions, and reporting back to senior management (monthly/quarterly/yearly).
- Hiring decisions and disciplinary actions related to sales personnel.
- Training of new and existing sales personnel.
- Managing escalation paths and processes for customer service issues as they relate to sales functions.
- Partnering with the call center and lead allocation teams on schedules and appointments.
- Ensuring sales staff respond in a timely manner to requests for job plans from all company lead sources.
- Regularly engaging with sales reps, providing guidance, solving issues, and fostering a collaborative and positive team environment.
- Tracking sales metrics, analyzing team performance, and providing regular updates to management.
- Working closely with marketing, customer service, and operations teams to ensure smooth sales processes and customer satisfaction.
- Ensuring accuracy of job plans provided by sales personnel.
- Managing on-site job plans with customers, including proficiency with all necessary estimating tools and apps.
- Ensuring customer interactions are aligned with our Five-Star Service promise, working closely with the sales team to maintain high levels of customer satisfaction and loyalty.
- Completing all necessary paperwork with customers to initiate their repairs.
- Attending any sales-related events as agreed upon with Management.
- Identifying industries (i.e., "verticals") that would benefit from the company’s services and maintaining a list of companies within those industries for potential new opportunities.
- Procuring new relationships with customers/companies, along with sales staff.
- Achieving or exceeding monthly, quarterly, and annual sales goals established by Senior Management.
- Meeting or exceeding established annual sales revenue goals.
- Maintaining overall team sales conversion rates at or above established annual goals.
- Maintaining sales team no-quote rates under established annual goals.
- Identifying, developing, and expanding the company’s product offerings, along with Senior Management, and establishing pricing for current and future offerings.
- Conducting weekly sales team meetings with staff.
- Maintaining a positive sales team mindset and addressing employee issues and concerns in a timely manner.
- Performing other duties as assigned, as part of the ordinary course of business or similar positions.
Qualifications:
- Experience: Proven experience in sales leadership, preferably in the waterproofing and foundation repair industry or a related field. Demonstrated success in managing and growing a sales team.
- Education: Bachelor's degree in Business, Marketing, or a related field, or equivalent education and experience.
- Skills: Exceptional leadership and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in CRM software and sales analytics tools.
- Communication: Excellent verbal and written communication skills. Ability to present ideas and strategies clearly to various stakeholders.
- Results-Oriented: Track record of meeting or exceeding sales targets. Ability to drive performance through motivation and strategic planning.
- Adaptability: Ability to thrive in a fast-paced, dynamic environment. Open to new ideas and approaches to sales and management.
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Sales and Business DevelopmentIndustries
Construction
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Inferred from the description for this job
Medical insurance
Vision insurance
401(k)
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