Sales Manager

Hawks Cay Resort; Marathon (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with incentives

Medical, dental, vision

401(k) with match

Tuition reimbursement

Hotel discounts and resort perks

Florida Keys lifestyle

Job summary

Hawks Cay Resort in the Florida Keys is seeking a dynamic Catering Sales professional to drive new business for conferences, weddings, and social events. You will lead the full sales cycle from prospecting to close, collaborating with culinary and operations teams to ensure flawless event execution.

The role requires 3–5+ years in luxury resort or hotel event sales, strong negotiation and relationship skills, and the ability to work evenings and weekends during peak seasons.

Qualifications

• Bachelor's degree in Hospitality Management or related field preferred.
• 3–5+ years in catering sales, luxury resort, or hotel event sales.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in Microsoft Office, CRM systems, and event planning software.
• Knowledge of food and beverage trends and banquet operations.
• Able to work evenings and weekends for events, seasonally.

Responsibilities

• Proactively prospect and secure new business for conferences, weddings, and social events.
• Develop sales strategies to maximize catering revenue and hit targets.
• Manage full sales cycle: respond to leads, site tours, proposals, contracts, closing deals.
• Build long-term relationships with corporate clients and planners.
• Collaborate with culinary, banquet, and operations teams for event execution.
• Prepare forecasts, reports, and budgets; use CRM tools to track opportunities.
• Stay ahead of Florida Keys event trends and competitive offerings.
• Deliver exceptional service and drive repeat/referral business.

Skills

Catering sales

Negotiation

Relationship building

Communication

Event planning

Microsoft Office

CRM systems (Salesforce, Delphi)

Education

Bachelor's degree in Hospitality Management

Tools

CRM systems (Salesforce, Delphi)

Event planning software

Job description

Key Responsibilities

• Proactively prospect and secure new business for conference services, banquet events, corporate meetings, weddings, and social functions through targeted outreach, networking, and industry partnerships.
• Develop and implement sales strategies to maximize catering revenue, achieve or exceed monthly and annual targets, and grow market share in the luxury hospitality sector.
• Manage the full sales cycle: respond to leads, conduct site tours and showcases, customize proposals, negotiate contracts, and close deals.
• Build and nurture long‑term relationships with corporate clients, event planners, wedding couples, and local/international partners.
• Collaborate with culinary, banquet, and operations teams to ensure seamless event execution, from menu planning and setup to on‑site coordination and post‑event follow‑up.
• Prepare accurate forecasts, reports, and budgets; utilize CRM and event‑management software to track opportunities and performance.
• Stay ahead of industry trends in Florida Keys events, competitor offerings, and innovative catering concepts to maintain a competitive edge.
• Deliver exceptional customer service and resolve issues to create memorable guest experiences and generate repeat and referral business.

Qualifications & Skills

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• 3–5+ years of proven experience in catering sales, hotel/resort event sales, conference services, or wedding sales (luxury resort or full‑service hotel background highly preferred).
• Strong track record of meeting or exceeding sales targets, driving revenue growth, and building client portfolios.
• Excellent communication, negotiation, and relationship‑building skills with a creative, solutions‑oriented mindset.
• Proficiency in Microsoft Office, CRM systems (e.g., Delphi, Salesforce), and event planning software.
• Knowledge of food and beverage trends, menu development, and banquet operations.
• Ability to thrive in a fast‑paced, seasonal environment with flexibility for evenings and weekends as needed for events.
• Passion for hospitality, Florida Keys lifestyle, and creating extraordinary experiences.

Why Join Hawks Cay Resort? (Attractive Benefits & Perks to Draw More Candidates)

• Competitive salary and performance‑based incentives/commission structure with uncapped earning potential.
• Comprehensive benefits package: medical, dental, vision coverage; 401(k) with match; paid time off (vacation, sick, holidays); tuition reimbursement; pet insurance; free or discounted medications via Teledoc.
• Hotel discounts across properties and resort perks including beach access, marina, spa, and dining discounts.
• Career growth opportunities in a renowned, award‑winning hospitality environment managed by EOS.
• Live and work in a tropical Florida Keys setting with endless outdoor adventures, sunsets, and island vibes.
• Supportive, team‑oriented culture focused on excellence, kindness, and unforgettable experiences.

Hawks Cay Resort is an equal opportunity employer committed to diversity and inclusion.