Sales Manager

Pyramid Burlington Management; London (WI); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Pyramid Global Hospitality seeks an experienced sales professional to drive banquet and catering revenue at our Fort Wayne properties. You will cultivate relationships with corporate and social clients, manage proposals and contracts, and coordinate with F&B and events staff to deliver exceptional catered experiences.

Responsibilities include developing sales plans, forecasting revenue, and leading pre/post-event meetings to ensure client satisfaction and revenue growth.

Formación

• Experience in catering or banquet sales is preferred.
• Strong client relationship and negotiation skills.
• Ability to develop and execute sales plans for events.

Responsabilidades

• Develop and maintain banquet food service standards and initiatives for optimal sales and client retention.
• Create market awareness to predict revenue opportunities and set proactive strategies.
• Establish corporate and social catering sales plans and goals.
• Solicit and book business; monitor top accounts and analyze market trends.
• Increase share from competitors; adjust plans to hit revenue goals.
• Review market analyses; develop catering campaigns to meet goals.
• Control division expenditures to fit budgets.
• Lead sales planning, client development, and key relationships.
• Understand competition and adjust strategies to maintain leadership.
• Coordinate with F&B and hotel staff for catered functions.
• Attend client visits and industry events with sales managers.
• Design creative plans for catered events and contracts.
• Prepare contracts, proposals, and customized menus to meet client needs.
• Conduct site inspections and tastings to secure business.
• Greet clients at functions and review daily meeting room set-ups.
• Provide weekly updates to management on pipeline and issues.
• Participate in regular BEO meetings and forecast banquet revenue.
• Lead pre/post-event meetings for assigned groups.

Descripción del empleo

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.

What you will have an opportunity to do:

ESSENTIAL FUNCTIONS:

• Develop a complete knowledge of company banquet food service standards and techniques, maintain best practices, policies and service initiatives and ensure knowledge of and adherence to those policies by the Banquet team to achieve optimal sales service and client retention.
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
• Establish individual sales plans and goals for corporate and social catering.
• Monitor and analyze production of all top accounts and evaluate trends within your market, maintain prospect, independently solicit and book business.
• Develop strategies to increase share from competitors when the hotel revenue penetration goals are not being met.
• Review and analyze market analyses to determine customer needs, volume potential, price schedules, and discount rates, and develops catering sales campaigns to accommodate goals of company.
• Analyze and controls expenditures of division to conform to budgetary requirements.
• Focus on sales plan and strategy, client development, managing key relationships, identifying new target markets and sales product with the goal of meeting and exceeding revenue goals.
• Understand the competitive landscape and how to maintain leadership position given to market and economic changes. Adjust sales plan and strategies accordingly.
• Coordinate with F&B and hotel staff as needed to insure proper execution of catered functions.
• Conduct regular client visits and participate in industry events with other sales managers.
• Use creative planning in the design and structure of catered events.
• Supervises and develops contracts, proposals, and customized menus to meet client needs, as well as financial goals.
• Conduct site inspections and tastings for clients as necessary to secure business.
• Greet client prior to functions/events as needed.
• Conduct daily inspection of meeting rooms to ensure set‑ups are correct.
• Maintain daily communication and/or weekly reporting with management in regard to potential new business, lost business, customer and operational issues, discounted events, specialized room set, etc.
• Attend and participate in regular BEO meetings.
• Responsible for generating the 30-60-90- day forecasting for banquet and catering revenue.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works wit