Sales Manager

Waterford Group Llc; Little Rock (AR); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

On-Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoe Subsidy

Job summary

Waterford Hotel Group in Little Rock seeks a self-motivated Sales Manager to drive hotel revenue. You will prospect, qualify new business, produce proposals and contracts, and work with the Director of Sales and Marketing to maximize bookings.

You will lead the sales team, develop and implement promotions, set team goals, and build strong relationships with clients and stakeholders while delivering exceptional service in a supportive, growth‑oriented environment.

Qualifications

• Associate’s degree in Business Administration, Hotel and Restaurant Management (or related).
• 1 year in sales and marketing, or related area; Bachelor’s degree adds value.
• Strong organizational, time-management, and prioritization abilities.
• Proven lead-generation and closing skills.
• Background check and drug screening required.

Responsibilities

• Develop and execute sales strategies with management.
• Assist with promotions development and implementation.
• Provide leadership to maximize revenue via personal booking goals.
• Set booking goals for team members.
• Participate in client calls to acquire or close business.
• Prepare proposals, write contracts, and handle correspondence.
• Analyze market data to meet financial room and catering goals.
• Gather guest feedback and review satisfaction results.
• Ensure exceptional customer service.
• Lead guest relations and set a positive example.
• Build relationships with internal and external stakeholders.
• Interview hourly staff to meet business needs.

Skills

Sales leadership

Communication

Presentation skills

Interpersonal skills

Team management

Lead generation

Education

Associate’s degree in Business Administration/Hotel and Restaurant Management

Bachelor’s degree (preferred)

Job description

ABOUT US

At Waterford Hotel Groupwe pride ourselveson cultivating a workplace that feels like home and brings out the best in you, each and every day.We will celebrate your successes, appreciate yourstrengths, and offeranenvironmentwhereeach of us can truly be ourselves.We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.Come for a JOB, stay for a CAREER.

Sales Manager Overview:

The Sales Manager is responsible to increase overall hotel revenues. The Sales Manager will actively prospect and qualify new business, produce and/or review all sales contracts, rate agreements, monitor and handle inquiry calls, provide client proposals in accordance with established departmental policies and procedures. This position reports to the Director of Sales and Marketing.

You will play a key role in the development of new and existing business as you provide high-level leadership for your sales team, creating and implementing strategies that will enable them to maximize guest bookings. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Your specific duties in this role will include:

• Working with management team in developing and executing sales strategies
• Assisting with the development and implementation of promotions, both internal and external
• Providing positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
• Recommending booking goals for sales team members
• Participates in client calls with members of your team to acquire new business and/or close on business.
• Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
• Analyzing market information and implementing strategy to achieve property’s financial room and catering goals.
• Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement.
• Ensuring Exceptional Customer Service
• Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
• Developing and managing relationships with key stakeholders, both internal and external
• Interviewing hourly employees with the appropriate skills to meet the business needs of the operation.

Requirements:

We are looking for a self-motivated Hotel Sales Manager with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.

Specific qualifications for the role include:

• Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
• 1 year experience (1 year with a Bachelor’s degree) in sales and marketing, or a related professional area.
• Solid organizational, time-management, and prioritization skills
• Proven lead-generation and closing skills.
• Must be able to pass a background check and a drug screening.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.

Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan-Nobody wants to work forever, start planning for your future now.

Hotel Discounts-It’s one of the biggest industry perks.

Shoes for Crews-All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V

Source: Waterford Hotel Group