Sales Manager

KLA Industries, Inc.; Kingsport (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

KLA Industries, Inc. in Northeast Tennessee is seeking a driven Sales Manager to grow our flexible packaging business. You will identify and win new enterprise clients, build trust, and guide customers to smarter packaging solutions.

You’ll learn technical details of rotogravure printing, substrates, and inks, helping clients select materials and communicate value. Expect a high-touch sales approach with cross-team collaboration across R&D, prepress, and production.

Qualifications

• 8+ years in sales or technical service (B2B preferred).
• Willingness to travel up to 50%, including international travel.
• Ability to build trust and convert opportunities into long-term partnerships.

Responsibilities

• Identify and win new enterprise clients across food, beverage, confectionery, pet food, and consumer goods industries.
• Open doors, build trust, and turn opportunities into long-term partnerships.
• Learn and apply technical knowledge of rotogravure printing, substrates, and ink systems.
• Help clients select materials (PET, BOPP, PE, specialty papers) for their packaging needs.
• Communicate performance, quality, and cost advantages of rotogravure printing.
• Position solutions that improve client operations and brand.
• Collaborate with R&D, prepress, and production to ensure flawless execution.
• Forecast and track sales performance; manage accounts end-to-end; prepare quotes, proposals, and RFP responses.

Skills

Sales mindset

Sales/technical service experience

Curiosity/learning

Results orientation

Team collaboration

Tech-savvy (CRM + MS Office)

Education

Bachelor’s degree in Business, Packaging Science, Graphic Communications, or related field

Tools

CRM systems

Microsoft Office

Job description

Ready to turn relationships into revenue and innovation into impact? Earn commission on sales on top of your annual compensation.

We’re looking for a driven, people-first Sales Manager to help grow flexible packaging business in the northeast TN area. If you thrive in a dynamic, relationship-driven environment and enjoy blending technical learning with consultative sales, this could be your next big move.

In this role, you won’t just sell. You will solve real packaging challenges, guide clients to smarter solutions, and help shape how brands show up on shelves.

What You’ll Do Build & Grow New Business

• Identify and win new enterprise clients across food, beverage, confectionery, pet food, and consumer goods industries
• Open doors, build trust, and turn opportunities into long-term partnerships

Be a Trusted Advisor

• Learn and apply technical knowledge of rotogravure printing, substrates, and ink systems
• Help clients select the right materials (PET, BOPP, PE, specialty papers) for their packaging needs

Sell with Strategy & Value

• Communicate the performance, quality, and cost advantages of rotogravure printing
• Position solutions that make a real difference to your clients’ operations and brand

Collaborate Across Teams

• Partner with R&D, prepress, and production to ensure projects are executed flawlessly
• Help bring packaging concepts to life with precision and quality

Own the Customer Experience

• Manage accounts end-to-end from first conversation to final delivery
• Prepare quotes, proposals, and RFP responses
• Forecast and track sales performance
• Deliver a high-touch, exceptional customer experience

Stay Ahead of the Market

• Keep a pulse on trends like sustainability, barrier films, and pricing strategies
• Bring insights back to strengthen our competitive edge

What You Bring

• Sales mindset + people skills: You’re naturally friendly, persuasive, and relationship-driven
• Experience: 8+ years in sales or technical service (B2B preferred)
• Curiosity: Willingness to learn technical aspects of printing and packaging
• Results orientation: Proven ability (or strong potential) to navigate long sales cycles and close deals
• Team collaboration: You enjoy working cross-functionally to exceed customer expectations
• Education: Degree in Business, Packaging Science, Graphic Communications, or related field (preferred)
• Tech-savvy: Comfortable using CRM systems + Microsoft Office
• Flexibility: Willing to travel up to 50% (including occasional international travel)