Sales Manager

The Indigo Road Hospitality Group; Highlands (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base pay

Quarterly bonuses

PTO after 90 days

Health insurance

401K match

Housing loan program

Employee discounts

Family PTO

Job summary

The Indigo Road Hospitality Group in Highlands, NC seeks a Sales Manager to apply operations experience and strong leadership to ensure every IRHG hotel delivers an exceptional guest and team experience while maximizing profitability.

You will report to the hotel general manager and the home office director of events, catering, and rooms sales; you will develop growth strategies, oversee sales teams, mentor staff, and build high-performing, customer-focused solutions.

Qualifications

• 2 years of hotel sales experience preferred.
• College degree or equivalent industry experience.
• SMERF experience preferred.
• Proven leadership skills.
• Excellent verbal and written communication.
• Strong supervisory and personnel management experience.
• Excellent organizational and time-management skills.
• Ability to manage multiple projects in a fast-paced environment.
• Ability to work independently and collaboratively.
• Attention to detail and adaptability.
• Ability to perform under pressure and meet deadlines.
• Professional demeanor and leadership.

Responsibilities

• Develop sales growth strategies to drive top-line revenue for each business unit.
• Oversee and support property-based sales teams.
• Ensure effective selling processes are in place.
• Be a task force manager when needed.
• Work with sales teams to support major client accounts.
• Inspire the Sales team to collaborate toward a shared vision and mentor staff.
• Build high-performing, customer-focused sales teams.
• Identify, develop, and retain high-performing sales professionals.
• Demonstrate integrity, ownership, and promote collaboration.

Skills

Leadership

Communication

Supervision

Organization

Sales ability

Time management

Analytical skills

Education

College Degree or equivalent

Job description

Hospitality Starts Here:

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Why Us:

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role:

The Sales Manager will apply their operations experience and team leadership skills to ensure that each IRHG hotel is providing a great experience for team members and guests and maximizing all hotel profit opportunities.

The Sales Manager has dual reporting responsibility to the hotel’s general manager and to the home office director of events, catering, and rooms sales.

What we will ask of you:

• Work with the Indigo Road Hospitality Group Home Office Leadership team and, in particular, with the senior operations leaders and the Revenue Management Team and Indigo Road marketing partners on developing sales growth strategies for driving total top line revenue generation for each business unit.
• Oversee and support the property-based sales teams.
• Insure effective selling processes are in place.
• Be a task force manager at the unit level from time to time as needed.
• Work with sales teams to support major and critical developing client accounts
• Inspire the Sales team to work collaboratively toward a shared vision, while providing ongoing mentoring, coaching, and development opportunities
• Build high performing, cohesive, customer focused solutions sales teams.
• Identify, develop, and retain high performing sales professionals
• Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and ensure development of a successful sales strategy.

Requirements for Success:

• 2 years of hotel sales experience preferred.
• College Degree or equivalent industry experience
• SMERF experience preferred
• Proven leadership skills
• Outstanding oral and written communication skills
• Strong supervisory and personnel management experience
• Excellent organizational skills
• Strong ability to sell ideas
• Ability to handle multiple ongoing projects in a fast-paced team environment
• Ability to work independently on projects and collaborate as a strong team member
• Excellent attention to detail, flexible and adaptable to change
• Ability to operate under pressure and meet or exceed deadlines
• Excellent organizational, time-management and analytical skills
• Positive, outgoing, and self-motivating individual with pleasant personality and strong leadership skills
• Ability to maintain a professional manner and appearance in all situations

Benefits:

• Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
• Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
• Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
• Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
• Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
• Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.