Sales Manager

RiseMe; Fort Myers (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k)

Paid Time Off

Free/Discounted Rooms

Travel Benefits

Job summary

RiseMe in Fort Myers, FL seeks a National Resort Sales Manager to drive group and corporate sales for our resort properties. You will lead prospecting, contract negotiation, and coordination with Catering and Front Office to ensure signed agreements and high guest satisfaction.

The ideal candidate brings strong communication, interpersonal skills, problem solving, and hospitality sales experience. A high school diploma is required; a degree in business/marketing/hospitality preferred.

Qualifications

• High school diploma or GED required.
• 2-year or 4-year degree in Business Administration, Marketing, Hotel/Restaurant Management or related major preferred.
• 2-year experience in hospitality industry preferred.

Responsibilities

• Ensure prompt and courteous service to internal and external customers.
• Achieve monthly, quarterly, and yearly sales objectives.
• Solicit group business through plan preparation and execution.
• Maintain accounts, contacts, activity, and business details in software applications.
• Coordinate with Catering and Front Office to ensure contracts are signed and delivered.
• Prepare reports (weekly, monthly, quarterly, yearly).
• Balance operational, administrative and Colleague needs.
• Follow policies and safety procedures.
• Establish parameters, quotes, and written contracts.
• Participate in tradeshows, conventions, and promotional events.
• Solicit and coordinate special Corporate and Group Sales.
• Handle inquiries and lead requests for groups.
• Upsell opportunities to maximize revenues and loyalty.

Skills

Communication

Interpersonal skills

Problem solving

Reliability

Organization

Guest service

Education

High school diploma or GED

Business/Marketing/Hotel & Restaurant Management degree (preferred)

Tools

CRM software

Job description

Who this job appeal to:

If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a National Resort Sales Manager position and reports to the Resort Director of Sales.

The ideal candidate for this position:

• Excellent communication skills, both written and verbal, required.
• Strong interpersonal and problem-solving abilities.
• Highly responsible & reliable & organized.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Consistently offer professional, friendly, and engaging service.
• High school diploma or GED.
• 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
• 2-year experience in the hospitality industry preferred.

What you will be doing:

• Ensure prompt and courteous service is extended to both internal and external customers.
• Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
• Solicit group business through action plan preparation and execution.
• Maintain accounts, contact, activity, and business details within the appropriate software applications.
• Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
• Prepare weekly, monthly, quarterly, and annual reports, as required.
• Balance operational, administrative, and Colleague needs.
• Follow corporate as well as departmental policies and procedures.
• Follow all safety policies.
• Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
• Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
• Solicit, confirm, and coordinate Special Corporate and Group Sales.
• Handle customer inquiries and lead requests for groups.
• Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
• Other duties as assigned.

Benefits:

• Medical, Dental, and Vision.
• Short- and Long-Term Disability and Life Insurance.
• 401(k).
• Paid Time Off to include Vacation, Holidays, & Sick.
• Complimentary and Discounted Rooms.
• Travel Benefits.