Sales Manager

TPG Hotels & Resorts; Albany, Northern (GA, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Disability Insurance

Supplemental Life Insurance

401(k) with Company Match

Paid Time Off, Vacation and Holidays

Amazing hotel discounts

Job summary

TPG Hotels & Resorts is seeking a Sales Manager to plan, develop, and execute sales and marketing strategies across market segments. You will lead a team, manage online presence, and collaborate with revenue management to optimize pricing and occupancy.

The role requires strong leadership, communication, and industry knowledge, with a focus on driving revenue, occupancy, and brand presence in a competitive hospitality landscape.

Qualifications

• Bachelor’s degree in hospitality management, business, marketing or related field.
• Proven hotel sales and marketing experience with track record of revenue goals.
• Strong leadership and team management skills.
• Excellent communication, negotiation and presentation abilities.
• Proficiency in using hotel management systems, sales software and marketing analytics tools.
• In-depth knowledge of local and regional hospitality market.

Responsibilities

• Develop and execute a comprehensive sales plan for group, corporate, and leisure segments.
• Lead the sales team to identify new opportunities and maintain client relationships.
• Manage online presence across website, social channels and OTAs.
• Analyze market trends and guest feedback to drive improvements.
• Monitor sales performance and report metrics to leadership.
• Collaborate with other departments for successful events and conventions.
• Work with revenue management to optimize pricing and RevPAR.
• Recruit, train, and mentor a high-performing sales and marketing team.

Skills

Leadership

Communication

Negotiation

Presentation

Hotel systems

Sales software

Marketing analytics

Market knowledge

Education

Bachelor's degree in hospitality management, Business, Marketing

Tools

Hotel management systems

Sales software

Marketing analytics tools

Job description

The Sales Manager is responsible for planning, developing, and implementing sales and marketing strategies to maximize revenue, increase occupancy rates, and enhance the overall brand presence of the hotel. This individual manages the sales team and plays a crucial role in achieving the hotel's financial and business objectives. This position requires a strong understanding of the hospitality industry, market trends, and effective promotional tactics.

What You'll be Doing

• Sales Strategy and Management:
• Develop and execute a comprehensive sales plan that targets various market segments and accounts for group, corporate, and leisure business.
• Lead the sales team in identifying new business opportunities, maintaining existing client relationships, and achieving revenue targets.
• Manage the hotel's online presence, including the website, social media channels, and online travel agencies.
• Analyze market trends and guest feedback to identify opportunities for improvement and innovation.
• Monitor sales performance, track key metrics, and provide regular reports to the company.
• Collaborate with other departments to ensure seamless coordination for group events, meetings, and conventions.
• Revenue Management:
• Work closely with revenue management teams to optimize pricing strategies and maximize revenue per available room (RevPAR).
• Implement effective yield management practices to balance occupancy and rates.
• Monitor and analyze competitive set pricing and adjust strategies as needed.
• Relationship Building:
• Cultivate strong relationships with key clients, industry partners, and stakeholders.
• Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
• Budgeting and Financial Analysis:
• Develop and manage the sales and marketing budget, allocating resources effectively.
• Conduct regular financial analysis to measure the effectiveness of campaigns and strategies.
• Make data-driven decisions to improve ROI on marketing initiatives.
• Relationship Building:
• Cultivate strong relationships with key clients, industry partners, and stakeholders.
• Attend industry events, conferences, and trade shows to network and stay updated on industry trends.
• Recruit, train, and lead a high-performing sales and marketing team.
• Provide guidance, coaching, and performance evaluations to team members.
• Foster a collaborative and motivated work environment that encourages creativity and innovation.

Qualifications

• Bachelor's degree in hospitality management, Business, Marketing, or a related field.
• Proven experience in hotel sales and marketing, with a track record of achieving revenue goals.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Proficiency in using hotel management systems, sales software and marketing analytics tools.
• In-depth knowledge of the local and regional hospitality market.

The Sales Manager plays a pivotal role in driving a hotel's revenue growth and brand recognition. This role demands a dynamic blend of strategic thinking, interpersonal skills, and industry expertise to succeed in a competitive hospitality landscape.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Full benefits package for full-time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation and Holidays
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.