Sales Manager

HHM Hospitality; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

HHM Hotels seeks a Sales Manager to manage accounts, drive revenue, and deliver guest satisfaction by selling all facets of the hotel to existing and new clients. You will interview, train, coach and support associates to meet brand standards and HHM values.

This role requires travel, representing the hotel at trade shows, and coordinating with departments to service accounts. A hospitality sales background and related degree are preferred.

Qualifications

• Proven track record in sales required.
• Previous hospitality sales experience preferred.

Responsibilities

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with brand standards and HHM values.
• Maximize revenue by selling all facets of the hotel to clients.
• Use professional sales techniques to negotiate terms that satisfy customer requirements.
• Manage accounts and ensure solicitation and closing activities are documented.
• Coordinate departments' participation in servicing accounts.
• Maintain relationships with key accounts to increase revenue.
• Develop and conduct persuasive sales presentations to prospective clients.
• Travel locally to conduct outside calls and promote the hotel.
• Represent the hotel at trade shows.
• Follow sustainability guidelines related to EarthView program.

Skills

Sales

Hospitality sales

Education

Bachelor's degree in Hospitality or related industry

Job description

Overview

Opportunity: Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Senior Sales Manager - Director of Sales - Area Director of Sales - Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent the hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate's or Bachelor's degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client's locations required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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