We are fueled by a passion for difference, service excellence & your happiness. We have fun, we work hard and we are innovative.
DIRECT SUPERVISOR
Director of Sales
Base + Commissions
Average commission 20,000-38,000/annually
RESPONSIBILITIES
- Sales Managers focus solely on the lead, touring and booking of events; the event is turned over to an Event department for planning and day of execution.
Leads
- Longwood provides leads through the website. Sales managers are in lead rotation 5 days per week.
- Sales Managers must also proactively pursue repeat client, lost client and new client leads.
- Handling inquiries according to all Longwood Standards (SOPs)- Response time, Intros, Accurate usage of software systems
- Greeting all business opportunities with enthusiasm and drive to sell
- Exemplify excellent negotiating skills to strategically contract event minimum and site fee to maximize revenues
- Thoroughly understand value of our products and services- F&B Menus, AV List, Site fees, Ceremony fee & In-house equipment
- Create timely and accurate proposals for the client; listen to their needs and balance with our availability
- Build long-lasting business relationships with key accounts, clients, and planners to gain direct repeat business
- Understand core market segments
Tours
- Schedule tours of the venue that are convenient for the clients and not during another event
- Maintain professional appearance and arrival to conduct venue tours
- Conducting venue tours for prospective clients follow all Longwood touring standards to showcase the venues
- Knowledgeable on competitive set - Features, Pricing and Offering vs ours, we do not speak negatively.
Contracts and Proposals
- Create proposals based on clients’ needs and balanced with Longwood standards on successful events.
- Create, sign, and send Contracts on Longwood’s behalf; Sales Managers are authorized to sign their own contracts.
- As an authorized signer, understanding legally binding terms and conditions and contractual clauses is essential.
- Reviewing contract clauses and questions with clients; addressing any requested contract changes.
- Familiarity with each market segment and the potential contractual concerns.
- Maintain accurate client information and bookings through Longwood Standard software programs
Goals
- Reaching and exceeding monthly/quarterly/annual sales revenue goals
- Sales Incentives are un-capped and paid monthly.
POSITION EXPERIENCE
- Minimum 1-3 years of Hospitality experience in a hotel, convention, or private event venue
- Experience in Selling over 2 Million in annual revenues preferred
- Experience in Selling multiple Market segments - weddings, nonprofit and corporate events preferred
LONGWOOD REQUIREMENTS
- Proficient in Computer skills – Microsoft Office
- Require availability to work flexible hours and weekends
- Exceptional organizational, multi-tasking, written & verbal communication skills
- Collaborate with all departments and foster team environment