Sales & Lifestyle Consultant - Casella

Greystar Worldwide, LLC; Town of Texas (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading global real estate company is seeking a sales & lifestyle consultant to enhance resident engagement and achieve occupancy goals. This hybrid role involves leasing responsibilities and planning community events to create a vibrant living experience. Ideal candidates will have strong customer service skills and experience in sales.

Benefits

Medical, dental, and vision insurance

Generous paid time off

Onsite housing discounts

401(k) with company match

Paid parental leave

Employee assistance programs

Qualifications

• Experience in sales and leasing activities.
• Ability to plan and execute events.
• Strong customer service skills.

Responsibilities

• Conduct tours and process applications.
• Design and execute marketing activities.
• Respond to resident concerns promptly.

Skills

Customer Service

Event Management

Sales

Tools

Entrata

Yardi

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $320 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units/beds worldwide, and has a robust institutional investment management platform with more than $79 billion of assets under management, including over $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

A sales & lifestyle consultant executes the property’s marketing, leasing, event management, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This hybrid role combines leasing and resident engagement responsibilities—creating an exceptional living experience from first tour to long-term residency.

As the first point of contact for prospective residents, you will guide them through the leasing process with professionalism, enthusiasm, and a deep understanding of our community’s unique lifestyle. Beyond leasing, you’ll plan and execute engaging events, foster connections, and support a vibrant, active lifestyle for residents.

JOB RESPONSIBILITIES

• Perform all sales and leasing activities to meet revenue and occupancy goals, including greeting prospects, conducting tours, processing applications, credit and background checks, and ensuring smooth move-in and lease signing.
• Collect and record pertinent information from prospective residents at move-in.
• Update market surveys regularly to stay informed about current conditions, develop marketing plans, and implement policies related to concessions and specials to boost occupancy.
• Design and execute marketing activities and events, including referral programs, internet marketing, and property-specific campaigns.
• Use property management software (e.g., Entrata, Yardi) to track availability, traffic, leasing activities, and resident data.
• Ensure show units meet quality standards through daily inspections, coordinate maintenance needs, and prepare leasing offices for daily activities.
• Support lease renewal activities by preparing renewal packages, contacting renewing residents, and ensuring timely signing of renewal documents.
• Respond promptly and courteously to resident and owner concerns, taking appropriate action and documenting requests.
• Demonstrate excellent customer service by treating residents with respect, answering questions, and responding to complaints sensitively.
• Participate in community and networking events, align with local organizations, and engage in outreach marketing to generate leads.
• Maintain an up-to-date prospect database, perform follow-ups, and coordinate outreach efforts.
• Organize and ensure availability of sales collateral and marketing materials for outreach and realtor relations.

Physical Demands

• Stand, walk, or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work indoors and outdoors in all weather conditions.
• Push, pull, lift, carry weights up to 25 pounds independently, and up to 50 pounds with assistance.
• Travel may be required for property support, training, or meetings.
• Work flexible hours, including evenings, weekends, and holidays.

#LI-AW1

Additional Compensation

Many factors influence pay within the posted range, including experience, skills, and location.

• Corporate roles may be eligible for quarterly or annual bonuses based on performance.
• Onsite positions may participate in weekly, monthly, or quarterly bonus programs.

Robust Benefits Offered

• Competitive medical, dental, vision, disability, and life insurance benefits, with low or free employee costs for medical coverage.
• Generous paid time off, starting with 15 vacation days, 4 personal days, 10 sick days, and 11 holidays, plus your birthday off after one year.
• Onsite housing discounts at Greystar-managed communities, subject to availability.
• Six-week paid sabbatical after 10 years, every five years thereafter.
• 401(k) with up to 6% company match after six months.
• Paid parental leave and lifetime fertility benefits up to $10,000.
• Employee assistance programs and additional insurance options.
• Charitable giving programs and other benefits.

*Benefits vary for full-time employees and may differ for union or prevailing wage roles due to collective bargaining or local regulations.

Greystar considers qualified applicants with arrest and conviction records for employment.