Sales Leader I - Merchant Services

PNC Financial Services Group, Inc.; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid time off

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. seeks a Sales Leader I for their Merchant Services team. The role includes managing a team of sales professionals to enhance business results and customer experiences while fostering a collaborative environment.

Candidates should have over 8 years of industry experience and a Bachelor’s degree, alongside strong skills in sales management and team leadership. The position emphasizes building client relationships and managing sales strategies.

Qualifications

• 8+ years of industry experience.
• 5 years of prior management experience required.
• In lieu of a degree, comparable combination of education and experience may be considered.

Responsibilities

• Manages and directs a sales team to achieve business results.
• Leads daily activities of team members engaged in customer management.
• Identifies and mitigates risks for new and existing clients.

Skills

Conflict Management

Decision Making and Critical Thinking

Effective Communications

Managing Multiple Priorities

Sales Management

Selling

Education

Bachelor's degree

Job description

## Sales Leader I - Merchant ServicesApplylocations: NC - Charlotte (28210): NC - Raleigh: GA - Atlanta: Mobile (AL149)time type: Full timeposted on: Posted Todayjob requisition id: R223881# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. Preference for candidates who reside in the territory which includes: NC, SC, GA, AL Will lead a team of Virtual Payment Advisor sales professionals who prospect and discuss Merchant Services and Treasury Management products with businesses up to 2MM in annual revenue. Experience in leading virtual teams in Merchant Services sales preferred. Some travel in the territory is expected.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Manages and directs a team to achieve business results and customer experience goals. May have direct sales and client responsibilities. Oversees the execution of strategy.* Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.* Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.* Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.* Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.* As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Competencies**Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.## **Work Experience**Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.