Sales Leader

Express; Garland (TX); On-site; USD 30,000 - 45,000; Part time

Job summary

A leading company in the apparel sector is seeking a Retail Sales Leader for their Garland location. The role involves driving operations and team training to enhance customer experiences while meeting sales targets. Candidates should possess retail experience, effective communication, and the ability to multitask.

Benefits

Medical, dental, vision, and pharmacy coverage

401(k) and Roth 401(k) with company match

Merchandise discount

Paid Time Off

Parental leave for new parents

Qualifications

• Minimum 1 year of retail experience required.
• Must be able to work nights and weekends.
• Physical requirements must be met.

Responsibilities

• Assist in developing and motivating associates.
• Manage daily store operations and customer experiences.
• Provide coaching for store associates and oversee checkout.

Skills

Effective communication skills

Collaborative skills

Multitasking

Education

High School diploma or equivalent

Tools

Technology proficiency (iPad, registers)

Job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident, and effortless style, whether dressing for work, everyday, or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident, and effortless style. Whether dressing for work, everyday, or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store at express.com, and the Express mobile app.

Store Name: Firewheeltown Center

Responsibilities

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experience for customers.

Key Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards
• Partner with Store Management to provide feedback on associate performance
• Assist in training associates on store operations, product, policy, and procedures
• Execute action plans that optimize results
• Manage all aspects of daily store operations
• Ensure appropriate associate coverage to create a great customer experience
• Oversee and authorize the checkout experience
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, and in-store activities
• Monitor and analyze the customer service provided by team members
• Build an effective schedule with the right associates at the right times
• Promote an environment focused on delivering great in-store customer experiences
• Resolve customer service issues effectively
• Lead and model the customer experience standards
• Display expert knowledge of product, policies, promotions, and loyalty programs
• Assist with product launches, window changes, visual presentation, signage, etc.
• Perform other duties as directed by your supervisor

Required Experience & Qualifications

• High School diploma or equivalent
• At least 1 year of retail experience
• Proficient in using technology (iPad, registers)
• Availability for nights, weekends, and non-business hours
• Meet physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Effective communication skills with customers, peers, and supervisors
• Demonstrated sales accountability
• Strong collaborative skills and team orientation
• Ability to multitask and handle multiple customers and processes simultaneously

Benefits and Compensation

PHOENIX offers a range of benefits including:

• Medical, dental, vision, and pharmacy coverage
• 401(k) and Roth 401(k) with company match
• Merchandise discount
• Paid Time Off
• Parental leave for new parents

Part-time associates can access additional benefits through LIG Solutions, including insurance options, paid sick leave, emergency leave, and participation in the 401(k) plan. They are also eligible for merchandise discounts, incentive programs, and voluntary benefits via YouDecide.

Compensation depends on factors such as location, education, skills, and experience.

If you wish to learn more about the California Consumer Privacy Act, click here.

PHOENIX is an equal opportunity employer and does not discriminate based on protected characteristics. We only hire individuals authorized to work in the U.S. and provide reasonable accommodations for disabilities. For accommodations, contact 1-800-964-9793 and mention 'Associate Relations' or email [e-mail].

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters without a signed agreement and HR approval. We will not consider or pay fees for hires made through third-party agencies without proper authorization.