Sales Lead - White House Black Market

Chico's; Knoxville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and fashion-obsessed team that values customer experience and team development! As a Sales Lead, you'll play a pivotal role in driving sales and fostering a high-performance culture. This role offers the chance to inspire and motivate your team while ensuring exceptional customer service. With a commitment to inclusivity and personal development, this position is perfect for those who thrive in a fast-paced retail environment. Embrace the opportunity to grow within a company that values its employees and promotes a positive work culture.

Qualifications

• 1+ year retail or sales management experience preferred.
• Must be 18 or older with excellent communication skills.

Responsibilities

• Drive for results by overseeing operational activities and coaching associates.
• Promote customer loyalty through effective service standards and sales techniques.

Skills

Communication Skills

Customer Service Skills

Organizational Skills

Sales Techniques

Education

High School Diploma or Equivalent

Tools

Company Technology

Job description

Join to apply for the Sales Lead - White House Black Market role at Chico's FAS, Inc.

Come lead with us at 7600 Kingston Pike, Spc 1590A, Knoxville, TN.

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, we leverage sophisticated technology, resources, and infrastructure to ensure our continued success. We offer diverse opportunities in finance, accounting, technology, and merchandising for talented professionals who share our commitment to excellence.

Join our fashion-obsessed team dedicated to a styling and social experience that makes women feel beautiful.

Position Objective

The Sales Lead supports management in promoting a customer and product-focused sales culture, emphasizing great customer experiences and profitability. We love what we do and believe our teams are the most amazing place to work, learn, and grow!

Functional Responsibilities

1. Drive for Results: Establish expectations, oversee operational activities, supervise associates, maintain standards, develop a high-performance culture, and ensure team training and coaching.
2. Build High Performing Teams: Motivate and inspire the team, promote inclusivity, communicate effectively, and seek personal development opportunities.
3. Customer Experience: Promote service standards, utilize sales techniques, build customer loyalty, resolve concerns promptly, and ensure efficient register operations.
4. Talent: Support training programs, interpret KPI reports, provide coaching, recognize performance, and ensure adherence to employment policies.

Additional duties may be assigned, and responsibilities can vary across brands.

Qualifications

• High school diploma or equivalent
• 1+ year retail or sales management experience preferred
• Must be 18 or older
• Excellent communication and customer service skills
• Ability to learn company technology
• Knowledge of store operations
• Strong organizational skills and multitasking ability
• Flexible schedule including nights, weekends, and holidays

Physical Requirements

• Constant walking/standing for 67-100% of shift
• Occasional lifting up to 50 lbs.
• Frequent climbing for 34-66% of shift

We welcome applications for our store teams and provide accommodations for applicants with disabilities. Chico’s FAS, Inc. is an equal opportunity employer.