Sales Lead - White House Black Market

Chico's; Katy (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen Verkaufsleiter, der eine leidenschaftliche und kundenorientierte Verkaufsstrategie fördert. In dieser Rolle werden Sie das Team motivieren, um Verkaufsziele zu erreichen und eine hervorragende Kundenservice-Erfahrung zu gewährleisten. Sie werden für die Schulung und Entwicklung von Mitarbeitern verantwortlich sein und sicherstellen, dass die Verkaufsstandards eingehalten werden. Wenn Sie eine Leidenschaft für Mode und den Einzelhandel haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• 1+ Jahr Erfahrung im Einzelhandel oder im Vertriebsmanagement bevorzugt.
• Fähigkeit, flexible Arbeitszeiten zu akzeptieren, einschließlich Nächte und Wochenenden.

Responsibilities

• Unterstützt das Management bei der Förderung einer kundenorientierten Verkaufsstrategie.
• Motiviert und inspiriert das Team zur Erreichung von Verkaufszielen.

Skills

Kommunikationsfähigkeiten

Kundenservice

Verkaufstechniken

Teamführung

Education

High School Diplom oder gleichwertig

Tools

Unternehmenssoftware

Job description

Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.

POSITION OBJECTIVE:

The Sales Lead supports management in promoting a customer and product-focused sales culture, emphasizing our values and guiding principles in all store operations, including customer experience and profitability. We love what we do and believe our team is the best place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Establishes and communicates clear expectations, holding team and themselves accountable for achieving brand, performance, and behavior standards.
• Oversees operational activities such as opening, closing, and merchandise flow.
• Supervises associates involved in sales, inventory, cash reconciliation, and customer services, ensuring proper floor coverage and merchandising standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and other duties.
• Develops a high-performance culture, motivating the team to meet sales and productivity goals, including personal sales.
• Trains and coaches staff on product knowledge and sales techniques.

Build High Performing Teams

• Motivates and inspires the team, promoting shared vision and core values.
• Encourages inclusive problem-solving and effective communication for positive change.
• Seeks personal development and feedback to enhance leadership skills.

Customer Experience

• Models and promotes excellent service standards, offering a seamless omni-channel experience.
• Uses sales techniques and product knowledge to assist customers and build loyalty.
• Addresses customer concerns promptly.
• Ensures efficient checkout processes and maintains customer communication through various programs.

Talent Development

• Supports training initiatives and provides follow-up.
• Assists in developing staff, interpreting performance data, and providing coaching and feedback.
• Recognizes and rewards outstanding performance and ensures adherence to employment policies.

Other duties as assigned. Some responsibilities may vary across brands.

QUALIFICATIONS:

• High school diploma or equivalent.
• 1+ year retail or sales management experience preferred.
• Must be 18+ years old.
• Excellent communication and customer service skills.
• Ability to learn and adapt to company technology.
• Knowledge of store operations and organizational skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%).
• Occasional lifting up to 50 lbs. (1-33%).
• Frequent climbing (34-66%).

We are always accepting applications for talented individuals. Apply at any time; your application will be reviewed for current or future openings. Accommodations are available for applicants with disabilities. Contact your local Store Manager for assistance.

3274 LaCenterra at Cinco Ranch

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical conditions, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.