Sales Lead & Team Coach - Jewelry Brand

Pandora; Beachwood (OH); On-site; USD 20,000 - 25,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Medical

Dental

Vision

Disability

Life/AD&D

Discounts

PTO

Job summary

Pandora at Beachwood Place Mall in Ohio is seeking a proactive Sales Lead to blend passion for jewelry with exceptional customer service. You will immerse in Pandora’s brand and culture, guiding Managers and Associates to deliver memorable shopping experiences and drive store success.

The role requires building authentic connections, strong product knowledge, and leadership to coach the team towards achieving daily and KPI targets. Nights, weekends, and holidays are part of the schedule.

Qualifications

• 2+ years in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with people at all levels of the organization.
• Sharp business acumen with analytical thinking to deliver results.
• Mastery of time management and prioritization, with delegation skills.
• Familiarity with Microsoft Office 365 and retail POS systems.
• 18 years or older and eligible to work in the U.S.

Responsibilities

• Dare to exceed individual and store sales goals by building genuine connections with customers.
• Represent Pandora culture and brand as a competitive ambassador.
• Deliver unforgettable shopping moments through product knowledge and loyalty-building interactions.
• Strive to exceed KPIs and set new records through proactive engagement.
• Foster lasting connections with fans beyond transactions to cultivate loyalty.
• Coach and inspire the sales team with real-time feedback to achieve KPI targets.

Skills

Customer focus

Communication skills

Audience connection

Time management

Leadership

MS Office

POS systems

Tools

POS systems

MS Office 365

Job description

Pandora at Beachwood Place Mall in Ohio is seeking a proactive Sales Lead to blend passion for jewelry with exceptional customer service. You will immerse in Pandora’s brand and culture, guiding Managers and Associates to deliver memorable shopping experiences and drive store success.

The role requires building authentic connections, strong product knowledge, and leadership to coach the team towards achieving daily and KPI targets. Nights, weekends, and holidays are part of the schedule.