Sales Lead - Jewelry Brand & Guest Experience Champion

Pandora Jewelry; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Career growth opportunities

Job summary

Pandora at Kenwood Mall in Cincinnati is seeking a Sales Lead who embodies our brand and delivers exceptional customer experiences. You will support Managers and Sales Associates, drive sales, and foster a loyal customer base by sharing product knowledge and a passion for our jewelry.

The role emphasizes coaching the team, maintaining brand standards, and exceeding KPI targets while working a schedule that may include nights, weekends, and holidays.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Strong written and verbal communication skills.
• Ability to connect with customers and colleagues at all levels.

Responsibilities

• Exceed store sales goals by building genuine connections with customers.
• Deliver exceptional customer experiences and build brand loyalty.
• Coach and inspire the sales team, providing real-time feedback to reach KPIs.

Skills

Sales experience

Communication skills

Audience engagement

Analytical thinking

Time management

Microsoft Office 365

Retail POS systems

Tools

Microsoft Office 365

Retail POS systems

Job description

Pandora at Kenwood Mall in Cincinnati is seeking a Sales Lead who embodies our brand and delivers exceptional customer experiences. You will support Managers and Sales Associates, drive sales, and foster a loyal customer base by sharing product knowledge and a passion for our jewelry.

The role emphasizes coaching the team, maintaining brand standards, and exceeding KPI targets while working a schedule that may include nights, weekends, and holidays.