Sales Lead - South Shore Plaza

LOFT; Braintree (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement across brands

Community partnerships

Job summary

LOFT is seeking a Sales Lead in the Boston area to support and role model exceptional customer experiences. You will guide associates, collaborate with the Store Manager, and step in as manager when needed while upholding LOFT brand standards.

You’ll influence the customer and associate experience, leverage POS technology, and contribute to a high-energy, inclusive store environment with a focus on teamwork and growth.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient with ability to operate a point-of-sale system.
• Enjoys communicating and coaching others.
• Flexible availability including evenings, weekends, and holidays.
• Ability to organize, delegate, and prioritize assignments.

Responsibilities

• Support store leaders onboarding and developing an engaged team.
• Model and deliver personalized customer experiences for shoppers.
• Provide guidance and coaching to associates to improve performance.
• Collaborate with the Store Manager to step in as manager when needed.
• Uphold brand standards and drive a seamless omnichannel experience.

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the roleAs a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.The impact you can haveIn this role, you'll have the opportunity to:Be a representative of the brand and model personalized customer experience behaviors.Assist store leaders with onboarding and developing an effective, highly engaged team.Support an inclusive store environment for associates where everyone feels welcome and engaged.Uphold the highest visual and operational standards while keeping the focus on the customer.Use tools to drive a customer-focused team environment and profitable business.Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.Build productive relationships by sharing ideas and supporting the team.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Seamlessly step into the role of manager when needed.You'll bring to the role6-months of retail sales experience (preferred)Management experience (preferred)Technology proficient and ability to operate a point-of-sale systemEnjoys communicating and coachingFlexible availability – including evenings, weekends, and holidaysTakes initiative in making thoughtful decisionsAbility to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 1772-South Shore Plaza-ANN-Braintree, MA 02184Position Type:Regular/Part timePay Range:$16.00 - $20.00 Hourly USDEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.