Sales Lead, PT

QUAY; Irvine (CA); On-site; USD 30,000 - 32,000; Part time

Job summary

Quay Eyeware Inc in Irvine, CA is seeking an energetic Retail Sales Associate to drive sales and deliver a premium customer experience on the shop floor. You will interact with customers, style eyewear looks, and uphold brand standards while supporting store leadership and a positive team culture.

This hourly, non-exempt role requires at least 1 year of fashion sales and leadership experience, high school diploma or equivalent, strong math and computer skills, and the ability to work nights,

Qualifications

• High School diploma or equivalent is required or preferred.
• Minimum 1 year of fashion sales and leadership experience.
• Deliver a personalized customer experience with product knowledge.
• Basic math and computer skills, including calculator use.

Responsibilities

• Maintain floor presence and supervise staff to ensure service quality.
• Coach and develop sales associates to drive performance.
• Foster a diverse team with flexible leadership styles.
• Meet personal sales and productivity goals on the shop floor.
• Style customers with eyewear looks and accessories.
• Maintain brand image and visual presentation standards.
• Stay current on fashion trends and product knowledge.
• Provide merchandise and customer feedback to management.
• Follow loss prevention procedures and minimize shrinkage.
• Meet deadlines and keep shop tasks, maintenance and safety in check.

Skills

Customer service

Leadership

Sales

Communication

Fashion knowledge

Teamwork

Multitasking

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Job description

• Location 765 Spectrum Center Drive,Irvine, CA, 92618,United States
• Base Pay $21.60 - $23.35 / Hour
• Employee Type PT Non-Exempt
• Manage Others Yes

Description

SUMMARY OF POSITION:
Assists the Shop Manager in driving the business to achieve maximum sales, productivity and profit goals through customer service, operational excellence, leadership, communication, and talent development while supporting the Quay vision and brand. This role is predominantly on the sales floor providing service, interacting with customers and associates. This is an hourly, non-exempt role.

PRINCIPLE ACCOUNTABILITIES:

Supervisory - 50%

• Maintains a consistent sales floor presence, interacting with customers and associates to ensure the best service is provided through effective floor supervision
• Coaching and developing sales associates to ensure high-level of performance and productivity
• Ability to foster a diverse team environment and demonstrating a flexible leadership style when interacting and managing employees with varying skills and responsibilities

Sales and Service - 50%

• Ensure personal sales and productivity goals are met
• Demonstrate the ability to style a diverse group of customers with eyewear and accessories
• Prioritize and multi-task various in-store responsibilities, while being attentive to customers
• Exhibit a professional and fashion-forward image while representing the brand
• Contribute to the upkeep of the shop’s brand image by maintaining visual presentation standards
• Keep current on fashion, market trends and product knowledge
• Provide merchandise and customer feedback to shop management
• Minimizing loss by following all loss prevention procedures
• Meet assigned deadlines when completing shop tasks and projects
• Comply with all shop maintenance, cleanliness and safety standards

Budget Owner: No
Fiscal Accountabilities: N/A

Key Working Relationships: This person is required to maintain strong working relationships with the entire Shop team.

Required Skills & Experience:

• High School graduate or equivalent
• Minimum 1 year of experience in fashion sales and leadership
• Deliver a personalized customer experience
• Perform basic math functions with the ability to use a calculator
• Computer Skills (MS Word, Excel and Outlook preferred)
• Flexibility to work nights, weekends, store openings and closings according to the needs of the business
• Ability to work effectively and cooperatively with coworkers
• Ability to adapt and multi-task in a fast-changing environment
• Ability to communicate, both written and verbal, and have strong listening skills

Travel Requirements: 0% travel

Physical Requirements:

• This position is based in a retail shop environment. Requires standing and walking up to 8 hours per shift
• Flexibility to work nights, weekends, shop openings and closings according to the needs of the business for an average of 0-28 hours per week
• Requires stooping and kneeling to process and place merchandise as well as reaching and pulling to obtain or stock merchandise from storage
• May be required to climb ladder or stepstool in order to stock and/or acquire merchandise for sale
• Required to lift items weighing 5 to 25 lbs regularly. In certain circumstances, weights may be higher
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others

The Company reserves the right to alter, change, abolish and even combine jobs depending upon changing conditions.