Sales Lead (Part Time Supervisory Position)

Cole Haan; Lutz (FL); On-site; USD 10,000 - 60,000; Part time

Job summary

Cole Haan is seeking a part-time Sales Lead to supervise in-store activities and achieve sales targets. This role involves coaching staff, ensuring customer satisfaction, and maintaining operational standards. Ideal candidates will have retail experience, strong communication skills, and the ability to work a flexible schedule.

Qualifications

• Minimum 2 years retail experience, preferably in specialty and/or footwear retail.
• Proficient in computer systems and POS.
• Excellent verbal and written communication skills.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Support and maintain a positive store environment.
• Deliver extraordinary customer service through your store team.

Skills

Customer Service

Team Collaboration

Time Management

Communication

Tools

POS Systems

Microsoft Office

Job description

Sales Lead (Part Time Supervisory Position)

Join to apply for the Sales Lead (Part Time Supervisory Position) role at Cole Haan.

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

1. Deliver financial results:
   • Drive financial growth by achieving sales and key KPI goals.
   • Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities.
   • Coach staff to exceed individual and store goals.
2. Build a dedicated and good-natured team:
   • Support and maintain a positive store environment by leading and developing a quality store team.
   • Assist in training and development.
   • Partner urgently on performance issues.
3. Create a culture of customer obsession:
   • Deliver extraordinary customer service through your store team.
   • Support and maintain visual merchandising standards consistent with company expectations.
4. Deliver operational consistency:
   • Achieve all operational objectives regarding loss prevention, health, and safety.
   • Support the team to ensure compliance with all company policies and procedures.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We are dedicated to Equal Opportunity Employment and equal treatment of all qualified individuals—regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors not related to job performance.

• Candidates must be at least 16 years old.
• Minimum 2 years retail experience, preferably in specialty and/or footwear retail.
• Must have the availability and ability to work a flexible schedule, including nights, weekends, and holidays as needed.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budgeting, and loss prevention.
• Proficient in computer systems, POS, handheld systems, Microsoft Office, and other solutions.
• Excellent verbal and written communication, delegation, follow-up, and time management skills.
• Able to multitask in a fast-paced environment.
• Effective team collaboration and providing excellent customer service.
• Physical ability to lift, push, and pull up to 25-50 pounds occasionally.
• Physical requirements include twisting, bending, squatting, reaching, climbing ladders, and standing for extended periods, including repetitive upper extremity use.