Sales Lead (Part-Time Seasonal) @ Griffith Observatory

Event Network, Inc.; Los Angeles (CA); On-site; USD 27,000 - 28,000; Full time

Job summary

Event Network, Inc. in Los Angeles is seeking a Sales Lead to ensure optimal guest service while supporting the Store Director and Assistant Store Director. This entry-level supervisory role focuses on leading the sales team and handling higher-level transactions.

The position emphasizes open/close operations, accurate cash handling, and maintaining a clean, safe shopping environment. It requires at least 18 years old and a commitment to our standards of performance and behavior.

Qualifications

• Must be 18 years or older to apply.

Responsibilities

• Lead the sales team to deliver optimal guest service.
• Assist Store Director in achieving sales and purchase goals.
• Ensure accurate cash handling and register transactions.
• Perform opening and closing operations.
• Maintain cleanliness, organization and safe environment for guests.
• Adhere to loss prevention procedures and policies.

Skills

Guest service

Leadership

Cash handling

Team collaboration

Store operations

Job description

Job Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position. Must be 18 years or older to apply.

Key Responsibilities and Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Along with Store Director assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Required to maintain full knowledge of the venue’s building and its programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Sales Lead must frequently lift and/or move up to 40 pounds.

Pay Range

Pay Range: $19.67-$20/hr