Sales Lead (Part-Time) @ Oregon Zoo

Event Network; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Event Network is seeking a Sales Lead to support the Store Director in delivering exceptional guest service at our Portland location. The role includes leading the sales team, handling cash, and daily operations to ensure a clean, compliant store environment.

Ideal candidates are 18 years or older with experience in guest services and a track record of reliable leadership. This position is full-time and on-site, with a focus on achieving sales goals and outstanding guest experiences.

Qualifications

• Experience delivering high quality guest service in a retail or hospitality setting.
• Ability to balance cash and handle store transactions accurately.
• Proven leadership experience and ability to motivate a team.
• Willingness to follow company policies and dress code.

Responsibilities

• Lead the Sales Team to deliver optimal guest service.
• Assist Store Director in daily operations and scheduling.
• Perform opening/closing duties and cash handling with accuracy.
• Maintain store appearance and compliance with visual directives.
• Support team development and uphold company values.

Skills

Guest service

Cash handling

Leadership

Team supervision

Education

High school diploma or equivalent

Job description

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION

At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Job Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position. Must be 18 years or older.

Key Responsibilities and Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Along with Store Director assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Required to maintain full knowledge of the venue’s building and its programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Sales Lead must frequently lift and/or move up to 40 pounds.

BRING YOUR PASSION AND TALENT TO OUR TEAM!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.