Sales Lead-LOFT

LOFT; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career 발전

Community impact through philanthropic

Job summary

LOFT is hiring a Sales Lead in Charlotte, NC, to deliver personalized customer experiences and mentor store associates. You will collaborate with the Store Manager to maintain brand standards and store operations, stepping in as acting manager when needed.

The role requires a part-time schedule with flexible availability including evenings, weekends, and holidays, and a focus on coaching and leadership within a busy retail environment.

Qualifications

• 6 months of retail sales experience preferred
• Management experience preferred
• Tech-savvy with ability to operate a point-of-sale system
• Flexible availability including evenings, weekends, and holidays
• Strong communication and coaching skills
• Ability to organize, delegate, and prioritize assignments to meet deadlines

Responsibilities

• Deliver personalized customer experiences and coach associates.
• Collaborate with Store Manager to lead store operations.
• Maintain brand standards and visual/operational excellence.
• Use tools to drive a customer-focused team and omnichannel experience.
• Provide in-the-moment feedback and coaching to the team.
• Step in as manager when needed.

Skills

Customer service

Coaching

Leadership/people management

Communication

Tools

POS system

Job description

About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.About the roleAs a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.The impact you can haveIn this role, you'll have the opportunity to:Be a representative of the brand and model personalized customer experience behaviors.Assist store leaders with onboarding and developing an effective, highly engaged team.Support an inclusive store environment for associates where everyone feels welcome and engaged.Uphold the highest visual and operational standards while keeping the focus on the customer.Use tools to drive a customer-focused team environment and profitable business.Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.Build productive relationships by sharing ideas and supporting the team.Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.Seamlessly step into the role of manager when needed.You'll bring to the role6-months of retail sales experience (preferred)Management experience (preferred)Technology proficient and ability to operate a point-of-sale systemEnjoys communicating and coachingFlexible availability – including evenings, weekends, and holidaysTakes initiative in making thoughtful decisionsAbility to organize, delegate, and prioritize assignments to stay on top of deadlinesBenefits401(k) planMerchandise discounts plus eligibility for discounts at our sister brandsProfessional development and opportunities for advancement across our brandsCommunity impact through our philanthropic partnershipsAvailability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.Location:Store 1368-Promenade on Providence-ANN-Charlotte, NC 28277Position Type:Regular/Part timeEqual Employment OpportunityThe Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected