Sales Lead I

Tapestry, Inc.; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Lead to drive retail success and enhance customer experiences. In this role, you will leverage your sales expertise to meet store goals while fostering a collaborative environment. Your responsibilities will include mentoring team members, maintaining operational excellence, and staying attuned to market trends. This position offers the opportunity to make a significant impact in a luxury retail setting, where your contributions will help shape the customer journey and elevate the brand's presence. If you are passionate about retail and customer service, this is the perfect opportunity for you.

Qualifications

• 1-3 years of retail experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Deliver sales to achieve store goals and execute company initiatives.
• Mentor and develop team to meet operational standards.

Skills

Communication Skills

Organization

Attention to Detail

Sales Proficiency

Customer Focus

Education

High School Diploma or Equivalent

Tools

POS Systems

Microsoft Office

Mobile POS

Job description

King of Prussia, PA, US

Stuart Weitzman shoes are designed for high fashion and high function. Known for over 35 years for its artisanal Spanish craftsmanship and precisely-engineered fit, the luxury footwear brand inspires women around the world to shine with confidence with every step.

Stuart Weitzman is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Job Title: Sales Lead, North American Retail

Primary Purpose: Deliver sales to achieve store AOP and individual goals, execute company initiatives and operational standards.

The successful individual will leverage their proficiency in sales to:

1. Support the customer experience and teamwork environment to achieve store and individual sales plans.
2. Exhibit the competencies listed below with a focus on Drive for Results and Customer Focus.
3. Mentor, motivate, and develop team to deliver Stuart Weitzman’s Selling Ceremony and operational standards.
4. Stay current with the market competition, fashion trends, and client shopping behaviors.
5. Deliver a bold, energetic, purpose-driven customer experience.
6. Consistently complete all types of operational tasks including maintaining store (sales floor and backroom), cash wrap, and visual merchandising to Stuart Weitzman standards.
7. Process shipments as needed.
8. Replenish inventory on the sales floor as needed.
9. Collaborate with Store Manager and Assistant Manager to elevate selling culture.
10. Adhere to all Stuart Weitzman policies and procedures including Loss Prevention.
11. Perform and supervise store opening and closing procedures.
12. Be brand ambassadors of Stuart Weitzman.

The accomplished individual will possess:

1. Strong communication skills both oral and written.
2. Excellent organization and attention to detail.
3. Knowledge of POS, Microsoft Office, and basic computer skills (including iPads, Internet, Mobile POS).

The accomplished individual must have:

1. Ability to execute at a fast pace.
2. Ability to maneuver sales floor and stockroom; climbing, bending, and kneeling are required.
3. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
4. Ability to meet SW Scheduling & Availability Expectations, including the ability to work a flexible schedule, including nights, weekends, and holidays.

An outstanding professional will have:

1. 1-3 years of similar retail experience preferred.
2. High school diploma or equivalent work experience preferred.

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; faces up to people problems quickly and directly.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
• Interpersonal Savvy: Relates well to all kinds of people; builds constructive and effective relationships.

Stuart Weitzman is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail]