Join to apply for the Sales Lead- Grill & Patio Furniture role at Bachman's Inc.
Position Overview:
Sales leads are the frontline retail employees at Bachman’s. They help customers find what they’re looking for, answer questions about products, and assist with product selection and purchase. This is a full or part-time year-round opportunity at Bachman’s. As a member of our sales team, you will be responsible for the following:
Customer Service
- Welcome each guest in your own authentic way.
- Identify and approach customers in the store.
- Provide information about products and services to customers who visit or call the store for information.
- Assist customers at the cash registers as needed and place orders for delivery.
- Deliver an exceptional guest experience by prioritizing customer needs.
Revenue Generation
- Provide customers with product knowledge and recommendations to help them select the right gift/products/plants for their needs.
- Assist customers with selecting and purchasing materials, supplies, and equipment for floral, gift, or gardening projects.
- Recommend alternative products to meet customer needs and/or to increase success at home.
Store Operations
- Assist stock team in opening, unpacking, and pricing merchandise.
- Perform stocking, restocking, and rotation of merchandise on shelves.
- Assist in implementing and maintaining seasonal product displays.
- Ensure the physical cleanliness, security, and maintenance of the store.
People Management
- Provide work direction to other associates in the absence of the supervisor.
- Assign specific tasks to associates. Monitor the team's performance.
- Train other associates in product knowledge, store operational processes, and/or POS.
Qualifications:
- Minimum 2 years’ experience in retail.
- Interest in the floral/garden/gift industry preferred.
- Ability to interact with and build relationships with customers.
- Technical knowledge including POS.
- High energy level.
Requirements:
- Strong oral communication and interpersonal skills.
- Knowledge of safety, inventory control, cash, and facility policies and practices.
- Ability to effectively carry out cash register functions.
- Ability to perform simple mathematical calculations quickly.
- Ability to read and follow directives in merchandise presentation guides.
- Ability to connect with others and build enthusiasm about our products.
Schedule:
- Flexible schedule, including nights, weekends, and holidays.
Compensation:
Bachman’s is an Equal Opportunity Employer.