Sales Lead (Full-Time) @ SC Aquarium

Event Network, Inc.; Charleston, Northern (SC, KY); Hybrid; USD 38,000 - 64,000; Full time

Benefits offered by this job

Health and Vision Insurance

401(k) Retirement Plan

Employee Discounts

Nine Paid Holidays

Job summary

Event Network, Inc. in Charleston, SC is seeking a Sales Lead to support the Store Director and Assistant Store Director in delivering exceptional guest service and driving store performance.

The role includes leading the team, handling higher level transactions, and ensuring opening/closing procedures are followed with accuracy. The Sales Lead position is an entry level supervisory role focused on developing leadership skills, maintaining brand standards, and contributing to sales growth while

Qualifications

• Entry level supervisor position leading the Sales Team to ensure optimal guest service.
• Responsible for higher level transactions including cash handling and safe balancing.
• Participation in opening and closing operations and compliance with policies.

Responsibilities

• Lead the Sales Team to ensure optimal guest service and resolve guest service issues alongsideStore Director.
• Assist in achieving store sales, per cap and purchase goals through coaching and performance management.
• Complete opening/closing procedures and maintain cash handling accuracy for all transactions.
• Maintain visual presentation and training to ensure consistency with brand directives.
• Foster teamwork and strong relationships to support business initiatives and growth.
• Support Loss Prevention procedures and respond to communications in a timely manner.

Skills

Guest service

Cash handling

Team leadership

Opening/closing operations

Relationship building

Job description

100 Aquarium Wharf, Charleston, SC 29401, USA

Job Description

Posted Thursday, August 27, 2026 at 10:00 AM

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION

At Event Network,we believethe experience matters.As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.

Job Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. The Sales Lead position assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. A Sales Lead will also be responsible for higher level transactions to include cash and safe balancing. The SL is considered an entry level supervisor position.

Key Responsibilities and Accountabilities

Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for leading the Sales Team to ensure optimal guest service.
• Performs all opening and closing operations.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Along with Store Director assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Supports the Store Director in coaching team members to achieve purchase with purchase goals and other sales expectations.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling with the registers. Ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations and merchandise presentation training.
• Responsible for executing and maintaining all visual presentation directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Responsible for optimal guest service of all team members.
• Required to maintain full knowledge of the venue’s building and its programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands

– The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Sales Lead is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Sales Lead must frequently lift and/or move up to 40 pounds.

BRING YOUR PASSION AND TALENT TO OUR TEAM!

Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.

Employee Benefits

Event Network offers full-time team members a comprehensive total rewards package with a variety of coverage options.

• Health and Wellness Benefits: Medical, Dental, and Vision Insurance; Basic Life and AD&D Insurance; Long-Term Disability; plus Voluntary Benefits options 100% paid by employee: Voluntary Life and AD&D Insurance, Short-Term Disability (for employees outside of CA, NY, NJ, HI, RI, Puerto Rico), Accident Insurance, Critical Illness, Hospital Indemnity, and Pet insurance.
• Retirement and Savings: 401(k) Retirement Plan; Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Nine Paid Holidays.
• Employee Discounts: 25% discount to shop at our stores; and a separate discount program with exclusive savings on a variety of brand-name products, services, travel, entertainment, tickets, and more.

100 Aquarium Wharf, Charleston, SC 29401, USA