Jewelry Brand Experience Lead

Pandora; Concord (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Base salary + bonus

401K plan

Job summary

Pandora at Macy's Sunvalley Shopping Center is seeking a dynamic Sales Lead to drive store sales and deliver exceptional customer experiences. You will coach the sales team, build brand loyalty, and maintain in-depth product knowledge to convert interest into purchases.

The role requires a genuine connection with fans, flexibility for nights and weekends, and the ability to lift 50+ pounds in a fast-paced retail environment.

Qualifications

• 2+ years in high-performance selling environments preferred.
• Strong written and verbal communication.
• Ability to connect with customers and build brand loyalty.

Responsibilities

• Exceed store sales goals by building genuine connections with fans.
• Coach and inspire the sales team; provide real-time feedback.
• Deliver exceptional customer experiences and maintain product knowledge.
• Support store leadership and help drive KPI results.
• Contribute to a positive, collaborative store culture.

Skills

Customer service

Communication skills

Sales leadership

Time management

Attention to detail

Tools

POS systems

MS Office 365

Job description

Pandora at Macy's Sunvalley Shopping Center is seeking a dynamic Sales Lead to drive store sales and deliver exceptional customer experiences. You will coach the sales team, build brand loyalty, and maintain in-depth product knowledge to convert interest into purchases.

The role requires a genuine connection with fans, flexibility for nights and weekends, and the ability to lift 50+ pounds in a fast-paced retail environment.