Sales Lead: Elevate Customer Moments & Coach the Team

Paradox; Brightside (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonuses

401K plan

Job summary

Pandora in Holyoke Mall at Ingleside is seeking a Sales Lead to fully immerse in our brand, culture, and products while delivering exceptional customer experiences. You will support managers and sales associates to drive success in-store and coach the team to meet KPIs.

We look for a results-oriented seller with at least 2 years of experience, strong communication, and the ability to engage fans with confidence and care. Flexible work schedule includes nights, weekends, and holidays.

Qualifications

• At least 2 years in a high-performance selling environment.
• Clear written and verbal communication skills.
• Ability to connect with customers and fans on a personal level.
• Strong business sense with analytical thinking and KPI focus.

Responsibilities

• Dare to exceed store sales goals by building genuine connections with fans.
• Coach and inspire the sales team to achieve KPIs and deliver great experiences.
• Provide real-time feedback to empower the team and ensure brand standards.
• Create unforgettable shopping moments with product knowledge and loyalty.

Skills

Sales experience

Customer focus

Communication skills

Time management

POS knowledge

MS Office

Tools

POS systems

MS Office 365

Job description

Pandora in Holyoke Mall at Ingleside is seeking a Sales Lead to fully immerse in our brand, culture, and products while delivering exceptional customer experiences. You will support managers and sales associates to drive success in-store and coach the team to meet KPIs.

We look for a results-oriented seller with at least 2 years of experience, strong communication, and the ability to engage fans with confidence and care. Flexible work schedule includes nights, weekends, and holidays.