Sales Lead - Elevate Customer Experience & Team Growth

Knitwell Group; Perrysburg (OH); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through partnerships

Job summary

You will welcome customers, share product knowledge, empower teams, support onboarding, and help guide store leaders with daily schedules, brand guidelines, and asset protection policies.

Qualifications

• 1-3 years retail experience.
• High school diploma or equivalent.
• Passion for styling and love of working with people.
• Flexible availability – evenings, weekends, and holidays.
• Ability to read, write and communicate in English.
• Proficient with technology, including an ability to operate store systems accurately.

Responsibilities

• Welcome customers and engage with them to understand their needs and support their shopping experiences.
• Share your knowledge of our products and services with customers to outfit and inspire them.
• Empower teams to exceed customer expectations through the company selling model.
• Help store leaders execute daily operational action plans.
• Motivate and coach associates to recognize and improve performance.
• Drive results by identifying business opportunities in partnership with store leaders.
• Assess daily schedules to maximize productivity and equalize payroll.
• Share daily communications with store teams and prioritize tasks as needed.
• Support store leadership with onboarding new associates when needed.
• Support the store’s priorities by adhering to brand guidelines, operational requirements, and asset protection policies.

Skills

Retail experience

English communication

Education

High school diploma or equivalent

Tools

Store systems

Job description

You will welcome customers, share product knowledge, empower teams, support onboarding, and help guide store leaders with daily schedules, brand guidelines, and asset protection policies.