Sales Lead: Elevate Customer Experience & Team

Ann Taylor; Castle Rock (CO); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts + sister brands

Professional development

Community impact

Job summary

Ann Taylor in Castle Rock, CO is seeking a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

Candidates should have retail sales experience and, ideally, some leadership background; you will coach associates, uphold brand standards, and contribute to a seamless omnichannel shopping experience using available tools.

Qualifications

• 6 months of retail sales experience (preferred).
• Management experience (preferred).
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – including evenings, weekends, and holidays.
• Takes initiative in making thoughtful decisions.
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Skills

Retail sales experience

Management experience

Customer service

Job description

Ann Taylor in Castle Rock, CO is seeking a Sales Lead to support and role model exceptional customer experiences. You will work with the Store Manager to become an expert on store operations and be ready to step in as manager when needed.

Candidates should have retail sales experience and, ideally, some leadership background; you will coach associates, uphold brand standards, and contribute to a seamless omnichannel shopping experience using available tools.