Sales Lead - Customer Experience & Team Coach

Chico's; Delray Beach (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Chico's in Delray Beach, Florida is looking for a Sales Lead to support Management in promoting a customer-focused sales culture and enhancing the customer experience. The ideal candidate will have at least 1 year of retail management experience and exceptional communication skills. Responsibilities include training staff, driving sales results, and ensuring operational excellence. This full-time role requires flexibility with hours and prioritizes teamwork and customer service.

Qualifications

• 1+ year retail or sales management experience preferred.
• Must be 18 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Responsibilities

• Support Management in promoting a customer and product-focused sales culture.
• Establish clear expectations and hold teams accountable for achieving standards.
• Motivate store team to meet assigned sales and productivity goals.
• Ensure prompt resolution of customer concerns.
• Drive associate and team engagement by recognizing outstanding performance.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Ability to multi-task

Education

High school diploma or equivalent

Job description

Chico's in Delray Beach, Florida is looking for a Sales Lead to support Management in promoting a customer-focused sales culture and enhancing the customer experience. The ideal candidate will have at least 1 year of retail management experience and exceptional communication skills. Responsibilities include training staff, driving sales results, and ensuring operational excellence. This full-time role requires flexibility with hours and prioritizes teamwork and customer service.