Sales Lead: Coach & Elevate Customer Experience

Ann-Taylor-04806202; Aurora (OH); On-site; USD 12,000 - 21,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Ann Taylor is seeking a Sales Lead to closely support the Store Manager by delivering personalized customer experiences and guiding the associate team at Store 2205-Aurora Farms-ANN-Aurora, OH. You will help model brand standards, coach staff, and ensure a seamless customer journey across in-store and online channels.

The role emphasizes developing a highly engaged team, maintaining store visuals, and stepping in as manager when needed.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Tech proficient and able to operate a POS system.
• Strong communication and coaching skills.
• Flexible availability including evenings, weekends, and holidays.
• Ability to take initiative and make thoughtful decisions.
• Organize, delegate, and prioritize tasks to meet deadlines.

Responsibilities

• Represent the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing the team.
• Support an inclusive environment where everyone feels welcome.
• Uphold high visual and operational standards focused on customers.
• Use tools to drive a customer-focused, profitable team environment.
• Provide in-the-moment feedback and coaching to associates.
• Develop relationships and share ideas to support the team.
• Leverage technology to stay informed on priorities and promotions for omnichannel service.
• Seamlessly step into managerial duties when needed.

Skills

Retail sales

Management experience

POS proficiency

Coaching

Flexible scheduling

Decision making

Time management

Tools

POS system

Job description

Ann Taylor is seeking a Sales Lead to closely support the Store Manager by delivering personalized customer experiences and guiding the associate team at Store 2205-Aurora Farms-ANN-Aurora, OH. You will help model brand standards, coach staff, and ensure a seamless customer journey across in-store and online channels.

The role emphasizes developing a highly engaged team, maintaining store visuals, and stepping in as manager when needed.