Sales Lead — Brand Ambassador & Customer Experience

Pandora Jewelry; Wilmington (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Base + bonus

401K plan

Product discounts

Medical, Dental, Vision

Paid Holidays

Job summary

Pandora, located at Mayfaire Town Center, Wilmington, NC, seeks a Sales Lead who embodies the brand and drives exceptional customer experiences. You will support managers and sales associates, coaching the team to exceed store KPIs and sales goals while delivering memorable shopping moments.

This role requires a proven, 2+ year selling background, strong communication, and the ability to foster connections with fans.

Qualifications

• At least 2 years of experience in a high-performance selling environment.
• Excellent written and verbal communication.
• Ability to connect with customers at all levels of the organization.
• Strong business acumen and analytical thinking.

Responsibilities

• Dare to exceed individual and store sales goals by connecting with customers.
• Deliver exceptional customer experiences and build brand loyalty.
• Maintain knowledge of products and share it with customers.
• Provide real-time feedback and guidance to empower the team to meet KPI goals.

Skills

Customer focus

Communication

Time management

Sales driven

Analytical thinking

Tools

Microsoft Office 365

Retail POS

Job description

Pandora, located at Mayfaire Town Center, Wilmington, NC, seeks a Sales Lead who embodies the brand and drives exceptional customer experiences. You will support managers and sales associates, coaching the team to exceed store KPIs and sales goals while delivering memorable shopping moments.

This role requires a proven, 2+ year selling background, strong communication, and the ability to foster connections with fans.