Brand Ambassador & Sales Leader

Paradox; Braintree (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401K plan

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability

Basic Life and AD&D

Product discounts

Paid Holidays

PTO

Job summary

Pandora in the United States is seeking a Sales Lead to drive store performance and deliver exceptional customer experiences. You will immerse yourself in the brand, culture, and product, acting as a brand ambassador with a passion for retail excellence.

As a Sales Lead, you will coach the sales team, exceed KPIs, and build lasting connections with our fans. The role requires strong product knowledge, communication skills, and flexibility to work nights, weekends, and holidays.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Strong written and verbal communication skills.
• Business acumen with analytical thinking to deliver results.
• Excellent time management and multitasking capacity.
• Comfort with using Microsoft Office and POS systems.

Responsibilities

• Exceed store sales goals by building genuine connections with customers.
• Deliver exceptional customer experiences and foster brand loyalty.
• Coach and inspire the sales team; provide real-time feedback to hit KPIs.
• Maintain deep product knowledge and drive brand advocacy.
• Create memorable shopping moments that extend beyond transactions.

Skills

Sales experience

Customer engagement

Time management

MS Office

POS systems

Communication skills

Analytical thinking

Tools

POS systems

MS Office 365

Job description

Pandora in the United States is seeking a Sales Lead to drive store performance and deliver exceptional customer experiences. You will immerse yourself in the brand, culture, and product, acting as a brand ambassador with a passion for retail excellence.

As a Sales Lead, you will coach the sales team, exceed KPIs, and build lasting connections with our fans. The role requires strong product knowledge, communication skills, and flexibility to work nights, weekends, and holidays.