Sales Lead-ANN

LOFT Outlet; Orlando (FL); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a forward-thinking company as a Sales Lead where you will play a pivotal role in enhancing customer experiences and supporting a dynamic team. This position offers the chance to influence both customer satisfaction and associate engagement. You will be responsible for modeling exceptional service, coaching team members, and ensuring operational excellence. With opportunities for personal development and a culture that values community support, this role is perfect for someone passionate about retail and team leadership. Embrace the chance to step into management when needed and make a real impact in a vibrant retail environment.

Benefits

50% Merchandise Discount

Development Support

Philanthropic Opportunities

401(k)

Qualifications

• 6 months of retail sales experience preferred.
• Management experience is a plus.

Responsibilities

• Support excellent customer experiences and guide associates.
• Collaborate with Store Manager and step in as needed.

Skills

Retail Sales Experience

Management Experience

Communication Skills

Coaching Skills

Decision Making

Organizational Skills

Flexibility

Tools

Point-of-Sale System

Job description

About us

About the role
As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience. You'll collaborate with the Store Manager to become an expert on store functions, so you are ready to step in as manager when needed.

The impact you can have

In this role, you'll have the opportunity to:

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

You'll bring to the role

• 6-months of retail sales experience (preferred)
• Management experience (preferred)
• Technology proficient and ability to operate a point-of-sale system
• Enjoys communicating and coaching
• Flexible availability – including evenings, weekends, and holidays
• Takes initiative in making thoughtful decisions
• Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
• Support for your individual development plus opportunity for growth within our family of brands
• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
• 401(k)

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role.

Location:

Store 2907-Prime Outlets at Orlando-ANN-Orlando, FL 32819

Position Type:

Regular/Part time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.